[Workaround] New items indicator dot won’t go away
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad mini 7
OS Version 11.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003519937245
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unless it is so for everyone, I have no idea.
What do you expect to see? The indicator for new items to go away after I have viewed the category.
Connection Type Wifi
Please select your region Europe
Country Sweden
Additional feedback
The catalog indicator for new items (red and white dot) won’t go away. It keeps indicating new items in the “Hobbies” category in the “Buy” section (but not in the “Collections” section) even though there are no new items. When I go to the Hobbies category there is no such indicator for any of the subcategories (hobbies), and no indicator on any of the items in the subcategories.
Usually the indicator dot would go away once you’ve seen the new item, but at some point it didn’t. I think this started after I gained or started the Internet icon hobby. I hoped it would go away when I unlocked more items in the internet hobby, but it didn’t.
It’s not a severe bug, but a bit annoying.
I have this issue as well, and might have some possible suspicions about why it's happening. When I initially bought the first hobby "item" for the Internet hobby, I declined to place "it" and let it go into Storage. When I then wanted to place it later, due to the abysmal functions of finding something in Storage, I went to place it from the Buy Menu, aaaaaand... it said 0/1 on the hobby item. Digging through storage to try and find out if I had lost them somehow, no: turns out, computer, chair, and table are all separate items, and weren't counting for 1/1 on the Buy Menu. I did want to get 1/1, so I bought yet another one (set) from that menu, placed it, and after the fact, it said I had 2/1, which shouldn't have been possible.
The "new item" indicator, I suspect it has something to do with the fact that the items are a set, and only count together as a set, and you haven't been able to "see" all three of them yet unless you buy and place them. If that doesn't sort it out, then I'm not sure what else is necessary, but it's got to be something to do with this nature of them.
edit: Can confirm that buying the new "set" does away with the new item notification, even if viewing it initially in the Buy Menu does not.
