Spam Messaging has gotten out of control.... WHY?

They always put the same excuses, which are not 24/7, if they have to be reported more times, if there are 20 users with the same problem because they do not do anything about it, what happens today is Tuesday they do not work either? Do not work on Mondays, or should you work? because with the money that the Funds charge us, they do not deverish or work, but at least they dever to give us a service in conditions and not precarious as what they are giving us, so many innovations, so much security so that there are no multi-account players, and the issue of substitutions, with the new patches, If you do not care for users, who will do Steam or Battlenet, that they do a job for their users, the minimum they say a bad word in a game you ban the account 3 days, and according to how the severity of life, why you here do not have this? because the more people spend their money here either with an account or with 20, they do not care just for their eagerness to raise is what moves them, and they answer us to 4 messages so that we shut up.
And now they will answer me that they do everything possible, but we all know they do not do anything about it, and people will continue to complain, but a week will pass and we will continue in the same dilemma.