Forum Discussion
gamerdruid
6 years agoHero+
There were a small number of messages in here about the issue before the end of the business day in Germany. Most happened during the evening (not the weekend, but my point about Developers not monitoring these forums 7/7 24/24 still stands). Not monitoring means exactly that, they don't look! So until working hours in Germany then they don't see (unless a mod is able to draw their attention to an issue.)
Action is being taken behind the scenes. It is incredibly difficult to get EA Customer Service to do anything in relation to this game as in-game support is a delegated matter to Envision - but they have to follow EA rules and the first complaints need to be sent to EA Customer Service (I agree, not a good system!)
Action is being taken behind the scenes. It is incredibly difficult to get EA Customer Service to do anything in relation to this game as in-game support is a delegated matter to Envision - but they have to follow EA rules and the first complaints need to be sent to EA Customer Service (I agree, not a good system!)
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