Forum Discussion

billmcl61's avatar
5 years ago

can't buy funds

Hi,

Is anyone else having a problem buying funds, when I click on a funds package the screen darkens as if it's doing something, and I wait and wait and nothing happens, I tried contacting EA but still waiting on a reply to the case number.

Bill
  • I've been advised by a member of EA staff to suggest you try the solution in this Answers HQ thread: https://answers.ea.com/t5/EA-General-Questions/ref-51003/td-p/8185748 as it has worked for some.

    and also to read this one too: https://help.ea.com/sg/help/origin/origin/origin-payment-errors/
    although I can't find your specific code inthe list.
  • Apparently the code represents an error at the Origin end of the transaction. They are aware of the issue and for some games it has been resolved.

    Clear cache and keep trying is all I can suggest. http://help.ea.com maybe able to assist.

    Can to take a screenshot of the message? (Requested by @EE_Elephterion on his day off!)

    EDIT: added request
  • Nemůžu platit českými korunami přes PayPal, kde mám účet v českých korunách jako dříve jsem platil.
    Platím z České Republiky. Honza ( TatikCZ)
    I cannot pay in Czech crowns via PayPal, where I have an account in Czech crowns as I paid before.
    I pay from the Czech Republic. Honza (TatikCZ)
  • "TatikCZ;c-2160628" wrote:
    Nemůžu platit českými korunami přes PayPal, kde mám účet v českých korunách jako dříve jsem platil.
    Platím z České Republiky. Honza ( TatikCZ)
    I cannot pay in Czech crowns via PayPal, where I have an account in Czech crowns as I paid before.
    I pay from the Czech Republic. Honza (TatikCZ)


    Hello commander,

    from experience your Paypal account should automatically convert the displayed US$ prize into your local currency on checkout.
  • Chce to po mě přidat debetní nebo kreditní kartu. Peníze na účtu mám.
    Proč není nabídka Funds v českých korunách jako dříve?

    He wants to add a debit or credit card to me. I have money in my account.
    Why isn't the Funds offer in Czech crowns as before?
  • "TatikCZ;c-2161565" wrote:
    Chce to po mě přidat debetní nebo kreditní kartu. Peníze na účtu mám.
    Proč není nabídka Funds v českých korunách jako dříve?

    He wants to add a debit or credit card to me. I have money in my account.
    Why isn't the Funds offer in Czech crowns as before?


    This decision was made by EA, a while ago. That is all I know.

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