Hey, as always my account has one more issue, i cant buy funds at all, not in chrome or IE, not after clearing cache, run CCleaner and remove cards & add them again.i also tried to pay via paypal, but got the same error:"Something Went WrongYour order could not be completed. Try again later."- the paypal is not redirect me to the site, the error appear before.- the problem is not in the cards info, i use the paypal for more services.- the problem is append via normal credit card payment also of course.So after the FIFA problem & all of the supplies that gone (both cases are resolved but remain unknown issues) i have this issue now, what is the next issue EA is planning for me? there is one service in EA that working as expected?This the error i got:Please note that i talked with the chat support, but i have optimization offer, do not call this "chat support" because i talked with them more then 20 times in less the one month, and supports they not, so dont ask me to talk with them again, i realy upset now.

Unfortunately, there is no-one on here that can assist with payment issues other than the general advice of clearing cookies etc (as you have done). The only source of 'support' is via the EA system for funding issues.

"gamerdruid;c-2069693" wrote:Unfortunately, there is no-one on here that can assist with payment issues other than the general advice of clearing cookies etc (as you have done). The only source of 'support' is via the EA system for funding issues.As i said, EA fail to solve the problem via the chat support.what is my next option? quit because EA has bad support system that fail to help me 20 times in the chat?OR MAYBE EA HAS ANOTHER SOLUTION FOR ME?!?!?!!

Its a long shot but you could try re-verifying your email address.

Try shopping on another machine. If the purchase is not successful there, the problem is not on your machine - it may belongs to your account. (I can buy funds, the system seems to be ok)Also check your credit card. If it is not valid, even Paypal will not work.

"EE_Elephterion;c-2069696" wrote:Its a long shot but you could try re-verifying your email address.Well, i tried to buy funds via incognito, its mean no cache at all, so EA ask me to verify my account of course, and still the problem not solved.after the last month i am not surprise, 3 different issues, 3 differents anomalies, do you think maybe i have some problem with my account? because in every case i open EA not give me real solution for my issue.And as i said to you, my profession is web developer, more then 10 years, i know when is local or remote problem, also i have tried to purchased via 2 different computers & via my phone, that coincidence?i tired of talk with the chat supports, they not help at all.

Cant buy funds | EA Forums

gamerdruid
Hero
6 years ago
Unfortunately, there is no-one on here that can assist with payment issues other than the general advice of clearing cookies etc (as you have done). The only source of 'support' is via the EA system for funding issues.
LordEliranOld
6 years ago
"gamerdruid;c-2069693" wrote:
Unfortunately, there is no-one on here that can assist with payment issues other than the general advice of clearing cookies etc (as you have done). The only source of 'support' is via the EA system for funding issues.

As i said, EA fail to solve the problem via the chat support.

what is my next option? quit because EA has bad support system that fail to help me 20 times in the chat?

OR MAYBE EA HAS ANOTHER SOLUTION FOR ME?!?!?!!
EE_Elephterion
6 years ago
Its a long shot but you could try re-verifying your email address.
BambiByte
6 years ago
Try shopping on another machine. If the purchase is not successful there, the problem is not on your machine - it may belongs to your account. (I can buy funds, the system seems to be ok)

Also check your credit card. If it is not valid, even Paypal will not work.
LordEliranOld
6 years ago
"EE_Elephterion;c-2069696" wrote:
Its a long shot but you could try re-verifying your email address.

Well, i tried to buy funds via incognito, its mean no cache at all, so EA ask me to verify my account of course, and still the problem not solved.

after the last month i am not surprise, 3 different issues, 3 differents anomalies, do you think maybe i have some problem with my account? because in every case i open EA not give me real solution for my issue.

And as i said to you, my profession is web developer, more then 10 years, i know when is local or remote problem, also i have tried to purchased via 2 different computers & via my phone, that coincidence?

i tired of talk with the chat supports, they not help at all.
LordEliranOld
6 years ago
"BambiByte;c-2069699" wrote:
Try shopping on another machine. If the purchase is not successful there, the problem is not on your machine - it may belongs to your account. (I can buy funds, the system seems to be ok)

Also check your credit card. If it is not valid, even Paypal will not work.

My cards details are fine, i use them in more services in the internet, EA is not so special :P
EE_Elephterion
6 years ago
What did the EA customer support tell you in this case?
LordEliranOld
6 years ago
"EE_Elephterion;c-2069711" wrote:
What did the EA customer support tell you in this case?

Nothing new, "clear cache, run CCleaner, restart the computer, etc..." all of they solution based on local problem, but as i said, its not seems like local problem.
BambiByte
6 years ago
"LordEliran;c-2069701" wrote:

My cards details are fine, i use them in more services in the internet, EA is not so special :P

Hello, @LordEliran
I mean, you should check the date on your card. Did you used your card successfully after experiencing the problem with Funds? The test on another PC would answer a part of the problem...
LordEliranOld
6 years ago
"BambiByte;c-2069713" wrote:
"LordEliran;c-2069701" wrote:

My cards details are fine, i use them in more services in the internet, EA is not so special :P

Hello, @LordEliran
I mean, you should check the date on your card. Did you used your card successfully after experiencing the problem with Funds? The test on another PC would answer a part of the problem...

Actually nothing changed in the last few months, i didnt updated any card and success to make purchase everytime when i start to play at February after 6 months pause.

i also checked the cards details, the date, CVV & number are right, and also the problem is appear in paypal.

and the payment in FIFA is working fine, just the purchase in this game is not working.