Increased loading times July 2018 reports

Yes i have cleared all history data and cookies on chome and edge, Fire fox was brand new. I have tried manually logging in every day. have you had this problem with people before? Other servers work but not this one, Its my main one. This is what i see when i try to log into Tiberium 33 (prodgame03.alliances.commandandconquer.com didn’t send any data.
ERR_EMPTY_RESPONSE)

@Elephterion Being that you are a developer i thought i would show you this information and maybe it can help out in a way? This is pulled from Dev Tools. as follows;


utag.js:76 Uncaught SyntaxError: missing ) after argument list
webworldbrowser.js:210

GET https://prodgame03.alliances.commandandconquer.com/390/presentation/Service…tPlayerDetails?session=be9c62ac-aeaa-4f4d-82d4-25cb9766233e&player=3360854 0 ()

prodgame03.alliances…3e&player=3360854:1 Failed to load resource: net::ERR_EMPTY_RESPONSE
Navigated to chrome-error://chromewebdata/

@Trytant all i can say that this i some unusual error being produced there. If you access https://prodgame03.alliances.commandandconquer.com/390/index.aspx directly, can you connect that way?

I have found a way to enter a server that does not get past the loading screen.

1. Enter any server that you know you can get straight into.
2. Go to options (bottom right) then my games, now simply choose to swap servers from this place and it will work- EVERYTIME!! ;)

Yes it's not ideal but it works.

Regards, Ash.

Hopefully this greater maintenance that is being carried out, will fix all these different several errors since the migration happened, fingers crossed, but don't hold your breath, something always breaks after a maintenance :smirk:

I am able to log in today through the main page as normal. Thank you for whatever the tech team has done! Thankyou!

The world web browser route is no longer valid (it was always just a workaround). They are aware of the issue however and are working on a solution. The change server route from the front page works better now, have you tried that?

I've not had an issue today so it's not possible for me to be completely certain about solutions. If, as you say it is about cookies then the tried and tested and oft abused advice would be to clear all cookies and settings associated with ea.com and tiberiumalliances.com .

An easier route maybe to log out of the forum and then log into the game but immediately log out from the front page via the logout link.
That has been found to work for some people.

Instead of trying to use the change server route for changing the server (I know it is the most obvious option) try changing with the in-game 'My games' system.

You know much more about these things than I do. I can't comment other than to say it is working for me on Chrome 68. I don't recall changing any settings to accept specific cookies so don't know why it works. The developers are aware of the problem and are working on a permanent solution. They have, I'm told, implemented a work around which means it should be working.

world 9 east coast August 5 2018 1pm EST. Try to load it from Europe and update soon. Taking way too long to load...