New C&C:TA landing page incoming!

"gamerdruid;c-2138062" wrote:
Also, if you get the page to Select GDI or NOD, then there is a link to the change world page. If you have the GDI/NOD selection page it is for a world you don't play on, you've not lost anything!

Click on "Change world" and you can access to your "real" worlds. ;-)

Today, my world information is showed correctly: https://prnt.sc/t1ync4

New language: spanglish?
https://prnt.sc/t1zhzh
Part of the page in english and other part in spanish. :-(

But could you log in?

"apolakia;c-2138066" wrote:
Cuando he recargado Fondos, voy a jugar y en toda la tarde y bien entrada la noche NO HE PODIDO INGRESAR AL JUEGO, siempre aparece ERROR 500 y ESTOY PERDIENDO mi nivel, ya me tumbaron TODAS MIS BASES POR CULPA DE EA.

Lamento que hayas perdido todas tus bases pero como puedes ver el problema nos está afectando a casi todos los jugadores. EA modificó la página y no probaron todos los posibles casos de uso que nosotros hacemos del juego.

Como ya se ha mencionado en otros mensaje, cuando te da el error 500 puedes acceder a los mundos que tienes accediendo a la URL de selección de mundos: https://gamecdnorigin.alliances.commandandconquer.com/WebWorldBrowser/index.aspx?langPreferred=es-ES

Si tienes varios mundos te aparecerá también el botón "Cambiar de mundo" prueba a hacer clic en él y entra a los mundos en los que realmente juegas.

Sí, ya se que es un truco y no es lo correcto pero mientras que EA realiza las oportunas correcciones no nos queda otra.

Otra cosa que está ocurriendo es que si tienes varios jugadores, cuando haces clic en "Cerrar sesión" dentro del juego, ahora sólo te saca del mundo en el que estabas pero no se desconecta del servidor de autenticación de EA por lo que a todos los efectos apareces con el mismo usuario. Para salir correctamente además de "Cerrar sesión" debes cerrar tu usuario de EA en al página de entrada al juego. https://prnt.sc/t204ta

Nota: El tema de las indemnizaciones por pérdida lo tienes que tratar con EA, intenta contactar con tu soporte local y exponles el problema o abre una incidencia en la página oficial de EA.

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I am sorry that you have lost all your bases but as you can see the problem is affecting almost all the players. EA modified the page and did not test all the possible use cases that we make of the game.

As mentioned in other messages, when you get the error 500 you can access the worlds you have by accessing the world selection URL: https://gamecdnorigin.alliances.commandandconquer.com/WebWorldBrowser/index.aspx

If you play in various worlds you can see a "Change world" button, click on it and select the world you can play.

Yes, I know it is a trick and it is not the right thing but while EA makes the appropriate corrections we are left with no other.

Another thing that is happening is that if you have multiplayer, when you click on "Log out" within the game, now it only takes you out of the world you were in but it does not disconnect from the EA authentication server so everyone effects appear with the same user. To exit correctly in addition to "Log out" you must close your EA username on the game login page. https://prnt.sc/t204ta

Note: The issue of compensation for loss must be dealt with by EA, try to contact your local support and explain the problem or open an issue on the official EA page.

"gamerdruid;c-2138085" wrote:
But could you log in?

Yes, i do but you can see that there is a code failure that changes the page in Spanish for the English one somewhere and not in the whole page. Must be spanish in whole page. O:-)

At other times it displays the welcome page in English (I imagine that in other languages it will happen the same) and when you enter the world you want, then the game appears with the language you had selected in that world. In other words, the game respects your previously specified language but no the Home Page. :-(

Hello Commanders,

we are aware and have alerted EAs web dev team who are in charge of the new page.
Meanwhile you can use the link to the world browser to get in the game:
https://gamecdnorigin.alliances.commandandconquer.com/WebWorldBrowser/index.aspx

This is a strange thing, as you can see in the upper right corner, I am connected to EA.

In the home page sometimes I get the complete information of my player and other times it only allows me to play but without showing the information, something like inconsistent. :-(

https://prnt.sc/t26dv7

We're all seeing inconsistencies, unfortunately.

They will fix it (I'm an optimist!). At least it wasn't over a weekend when we first experienced the issues from a Friday update, they've had all day today (or will have when they finish working in Vancouver) and will have tomorrow too before the weekend arrives.

You're preaching at those that agree with you - simply repeating it 3 or 333 333 333 times won't make any difference as those that are trying to fix it work directly for EA and don't read these pages.