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19_duke_90
7 years ago

Still unable to change worlds (server)

Hi All, I've been trying to solve the issue myself but haven't been able to. When clicking the change server button on the home page it goes on to the worlds page, but it doesn't load anything and...
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19_duke_90
7 years ago
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"gamerdruid;c-1964989" wrote:
Not all worlds on a server are affected, but cncapp01, cncapp02 and cncapp03 are not working as intended.


do you happen to know why both accounts that could not be moved, have now been moved to another server but have also completely reset my progress?
both were account with 3 bases and above level 24 but now they are level one and single base?

About Tiberium Alliances Technical Issues

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1,445 PostsLatest Activity: 40 minutes ago
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Get help with Command and Conquer: Tiberium Alliances with the community!","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi0xNS1YSjNtUWc?image-coordinates=0%2C0%2C80%2C80\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:command-and-conquer-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:command-and-conquer-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Tiberium Alliances Technical Issues","topicsCount":1445,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2024-12-19T20:05:34.019Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","repliesSortOrderProperties":{"__typename":"RepliesSortOrderProperties","sortOrder":"PUBLISH_TIME"}},"User:user:2481":{"__typename":"User","id":"user:2481","uid":2481,"login":"19_duke_90","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg"},"rank":null,"email":"","messagesCount":0,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-07-06T20:05:37.000+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:2724539":{"__typename":"ForumTopicMessage","uid":2724539,"subject":"Still unable to change worlds (server)","id":"message:2724539","revisionNum":1,"author":{"__ref":"User:user:2481"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:tiberium-alliances-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:2724539"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2724539"},"body@stripHtml({\"truncateLength\":200})":"Hi All, I've been trying to solve the issue myself but haven't been able to. When clicking the change server button on the home page it goes on to the worlds page, but it doesn't load anything and...","body@stringLength":"1277","rawBody":"Hi All,

I've been trying to solve the issue myself but haven't been able to.
When clicking the change server button on the home page it goes on to the worlds page, but it doesn't load anything and gives a black screen.

i tried logging out my account and logging back in. no success.
i tried clearing all cookies cache files temporary files and all other crap. yet again no luck.
then i tried changing browsers. so here it is : in Edge, IE11, google Chrome and firefox, still a black screen!!
when going in-game and enter the options menu, i do not get an option to change worlds. i can only move around within the same world(frustrating).

Why do i want to change worlds? i want to move the bases from my other 2 accounts to my latest account. So i can add 6 more bases to our alliance and provide optimal support.

I also reinstalled my OS while tweaking so it is also not an OS issue. my browsers are clean so that can't be the issue.

Concluding that the issue has to be somewhere in the T.A. website or servers itself since it is unable to provide a list of servers/worlds.

can you please look into this and provide a solid solution to this issue so more players can move to other servers?","kudosSumWeight":0,"repliesCount":22,"postTime":"2018-07-06T20:13:04.000+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2724539_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":332},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi All,

I've been trying to solve the issue myself but haven't been able to.
When clicking the change server button on the home page it goes on to the worlds page, but it doesn't load anything and gives a black screen.

i tried logging out my account and logging back in. no success.
i tried clearing all cookies cache files temporary files and all other crap. yet again no luck.
then i tried changing browsers. so here it is : in Edge, IE11, google Chrome and firefox, still a black screen!!
when going in-game and enter the options menu, i do not get an option to change worlds. i can only move around within the same world(frustrating).

Why do i want to change worlds? i want to move the bases from my other 2 accounts to my latest account. So i can add 6 more bases to our alliance and provide optimal support.

I also reinstalled my OS while tweaking so it is also not an OS issue. my browsers are clean so that can't be the issue.

Concluding that the issue has to be somewhere in the T.A. website or servers itself since it is unable to provide a list of servers/worlds.

can you please look into this and provide a solid solution to this issue so more players can move to other servers?"},"Conversation:conversation:2724539":{"__typename":"Conversation","id":"conversation:2724539","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2724539"},"lastPostingActivityTime":"2018-07-13T19:20:03.000+01:00","lastPostTime":"2018-07-13T19:20:03.000+01:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:2724539":{"__typename":"ModerationData","id":"moderation_data:2724539","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2724539_1":{"__typename":"Revision","id":"revision:2724539_1","lastEditTime":"2018-07-06T20:13:04.000+01:00"},"ForumReplyMessage:message:2724556":{"__typename":"ForumReplyMessage","id":"message:2724556","conversation":{"__ref":"Conversation:conversation:2724539"},"author":{"__ref":"User:user:2481"},"revisionNum":1,"uid":2724556,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:tiberium-alliances-technical-issues-en"},"subject":"Re: Still unable to change worlds (server)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2724556"},"parent":{"__ref":"ForumTopicMessage:message:2724539"},"body":"
\"gamerdruid;c-1964989\" wrote:
Not all worlds on a server are affected, but cncapp01, cncapp02 and cncapp03 are not working as intended.


do you happen to know why both accounts that could not be moved, have now been moved to another server but have also completely reset my progress?
both were account with 3 bases and above level 24 but now they are level one and single base?","body@stringLength":"422","rawBody":"
\"gamerdruid;c-1964989\" wrote:
Not all worlds on a server are affected, but cncapp01, cncapp02 and cncapp03 are not working as intended.


do you happen to know why both accounts that could not be moved, have now been moved to another server but have also completely reset my progress?
both were account with 3 bases and above level 24 but now they are level one and single base?","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-07-13T05:22:27.000+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2724556_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1733910672341":{"__typename":"CachedAsset","id":"theme:customTheme1-1733910672341","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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