TA Funds and refunds

hi warg, i have different issue but did the same called the support here which told me the same, this game become lose of money and effort, a great and big company like EA has a very weak support do not care about your issues and they do not try to solve it at all,imagine that they told me ask other members !!!!! other members to solve a big in your system? i post in forums many times but guess what, only members reply you with silly solution return all fault on you, despite i have a real issue based on ( my members at the same alliance) only thing i need to do ask people in street about the issue,
conclusion, even if your forum or contact support it will be for nothing you will reach dead end