Forum Discussion

Refue11er's avatar
2 years ago

Unable to Buy Crate(s)

Following the extended Scheduled Server Maintenance on 12 Sep 23, i was able to login this morning. Noted I was low on CP but nevertheless started a base; ran out of CP and attempted to buy a CP crate. Timed out. Had plenty of funds and also plenty of SP. Restarted game, same issue. Restarted Chrome, same issue. Restarted Laptop etc, same issue. Pop up states: Transaction failed: Account Error, Note No funds Removed. After attempting to buy the crate, and getting the error, the option to try buying any other resource crate is greyed out. Following a game restart i attempted to buy a Tib crate - same issue.
  • EE_kalyn's avatar
    EE_kalyn
    Icon for Envision Team rankEnvision Team
    Hello, we are looking into this and get back to you as soon as we have found the issue.
  • Have just been successful in buying crates; problem resolved. Many thanks.