Forum Discussion

kingkong878's avatar
6 years ago

Update August 14

hey there,

anyone else having issues getting into the game after the game update? i am unable to log and it simply shows the loading bar half full for hours with no change...

6 Replies

  • The standard answer is 'have you tried clearing cookies etc' and stopping scripts.

    The patch has a few known issues with some scripts which are being worked on by two members of the community with the developers (in their spare private time - unofficially :smiley: )
  • I have cleared all my cookies and even restarted my laptop and tried a different wifi network but i still cannot get into the game.

    thanks for your fast reply!
  • jbl3ck's avatar
    jbl3ck
    New Spectator
    6 years ago
    Try another browser (Chrome, Firefox, Edge, Waterfox).
    Make sure your drive is not full (or almost)... the one your browser is installed on (C: , D: , or whatever letter it is on).
    The problem is most likely on your side... or u're banned.

    Change your password if the above doesn't work.
  • It's highly unlikely he/she is banned. Changing the password will not improve loading either!

    Changing browser may assist in loading if the game hasn't been accessed by that browser in the past, but probably no more than clearing the cache and cookies.

    An almost full hard drive probably isn't the cause as clearing the cache would release space that would then be re-used.
  • It would be useful to know which world you are trying to access. We are looking into a few worlds that did not take the update as well as the rest.
  • Hey,

    my apologies for the late reply.
    i am trying to log World 3, i have just tried again and was able to finally get in, after talking with my alliance mates they reported the same issue.

    thank you all for the help and great advice's!

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