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naranciagaming's avatar
naranciagaming
5 years ago
Solved

[PC, Steam] Origin says I don't own the game anymore, even though I obviously do

A few days ago, Titanfall 2 started refusing to launch - when I click the "Play" button on Steam, the button turns blue for about a second and then goes back to the green "Play" button, like nothing ...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @naranciagaming,

    This sounds like an issue I've seen a few times. The EA Help team should be able to get that sorted out for you. Since it's account-related, I'm afraid it isn't something we can assist with on Answers HQ. 

    For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with the EA Help team on Twitter or Facebook as well. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @naranciagaming,

This sounds like an issue I've seen a few times. The EA Help team should be able to get that sorted out for you. Since it's account-related, I'm afraid it isn't something we can assist with on Answers HQ. 

For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with the EA Help team on Twitter or Facebook as well. 

/Kent

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