Hello,
I have recently had the misfortune of using the infamous ""Software"" known as "EA Desktop" with Xbox game pass
My symptoms after clicking launch game are as follows:
- EA Desktop (and the standalone binary) fails to find either MSVCR120.dll or MSVCP120.dll
- An entry in the taskbar with no visible icon after 500ms
Sorry, I cannot get a screenshot of the above at the moment as it is either currently not reproducible or it happens too quickly
This started happening as soon as I download the game, I've yet to boot it up properly.
I could not find any problems in event viewer, and dxdiag is attached.
Is there anything I could do, or am I a lost cause?
Things I have already tried
- https://help.ea.com/en-au/help/pc/troubleshoot-vc-dll-errors/
- Including:
- Repairing dll, booting game
- Repairing dll, rebooting computer, booting game
- Removing dll, rebooting computer, installing dll, booting game
- Swapping dlls with friends
- Running dependency walker on the dll (to no avail)
- DxDiag (ran ok, txt attached)
- sfc /scannow
- "Clean boot"
- Trying the game in safe mode with networking (same error when launching process)
- Running in win7/8 compatability mode
- Running from both Xbox, EA Desktop and the standalone process
- Re-installed the game
- Cleared the cache
Briefly, my specs are:
- i5-8400
- RX 580
- Windows 10 Pro 19043