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- EA_QueenBee8 months ago
Community Manager
Hey @YessSoundNoClap,
Are you getting any error messages at all? Also, just to check, is it crashing when you try to get into a game or when you click play on the EA app (Or whichever launcher you use)? @EA_QueenBeeNo it doesnt show any error messages , it crashes when I click play
@EA_QueenBeeAnd I re-download the game one time and re-downloaded all the Microsoft visual c++ redistributables
- EA_QueenBee8 months ago
Community Manager
Cheers for letting me know what you've already tried! 🙂 Could you send a DxDiag my way? Hopefully that'll give me a better idea of what the issue might be.
Hello This is my dxdiag
Hello did anything showed up at my dxdiag
- EA_QueenBee8 months ago
Community Manager
Hey @YessSoundNoClap,
I'm seeing a lot of errors in your DxDiag. Can you try running the System File Checker to see if that helps to fix some of those?
Hello Im sending you my sfc file @EA_QueenBee
- @EA_QueenBee I have the cbc log aswell
And It did not fix the problems here is the dxdiag after restoring healt
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