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liccruz_74894's avatar
liccruz_74894
5 years ago

Antes era "chevere"

llevo jugando este maravilloso juego desde hace ya varios años, pero es desesperante que últimamente cada que quiero entrar me pide realizar una actualización y me borra mis datos, al ingresarlos me dice que se produjo un error y no deja entrar con la contraseña actual, tengo que seguir los pasos para cambiarla y en ocasiones tengo que hacerlo por 3 o 4 veces hasta que me deja, por favor soluciónenlo porque no me gustaría dejar de jugarlo, pero me a pasado por la mente hacerlo ya que es desesperante el estar haciendo estos pasos diario.
  • wadebear's avatar
    wadebear
    Retired Hero
    5 years ago
    Lo siento, pero esto no se tradujo bien al español. Aquí está mi respuesta en inglés.

    1. Check and make sure you do NOT have 'Offload Unused Apps' turned on in your Storage menu. Offload Unused Apps will 'helpfully' move your game files to Cloud Storage, and since the game doesn't know where they are it just downloads them again.
    2. The game files you download are stored as Temporary files. Temporary files get deleted any time an app needs some storage space. Like if you take a picture, or even make a phone call.
    In addition to the core game and the download files you also need a large chunk of additional storage space - this is where your town is created along with character menus and other variables. So you'll need to delete some stuff off of your device to make room. Pictures and videos can be offloaded into a computer, a device compatible 'thumb drive' or external drive, or into Cloud Storage in the internet. What other apps do you have that you don't use regularly (or at all)? Find some stuff and dump it.

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