Big problems

EvaMohlin wrote:

shelton540 wrote:
I was asked to post this by EA. I recently lost 100,000 of EA currency. I contacted EA four times seeking a resolution. I was disconnected three and the rep left the Routhier time after suggesting I post. Although I have read of others, too, losing currency, I was told EA could not verify what I was saying. Sure they can, I said. I have the lake prompt that comes up at 190,000. I have extra mansions. You could do a time check on the night before. It would take effort, but it's doable. I rushed a few of these builds with donuts (stupid me). This ripped me up. I haven't played since. I don't know if anyone has suggestions, but be warned. EA is not your buddy, and these helpers they assign are clueless. Be good.

What do you mean by "EA currency"?

If it is Real Estate Value (you mention the lake prompt) then 100.000 is not that much (you need 200.000.000) so how can you be sure that you lost 100.000?
Or is it in-game money, like the ones you use in "old Springfield"?

The big problem is people losing donuts.

They are referring to real estate value, and the numbers are just a typo. I can verify from my leader board that they are currently just over 100,000,000, and they just left off the zeros and meant they got the prompt at 190,000,000 and lost 100,000,000.

My bad. I meant 100,000,000 SH currency. The fake currency made me ignore zeroes.

I went to bed noting I was just under 200,000. I woke up and 100,000,000 was gone. How could I tell? Subtraction. What method do any of us use when things are missinG.

The point is not to quibble if it's SH or Ea currency. The point is to invite suggestions and thought.

@shelton: You said "I was asked to post this by EA."

I'm pretty sure that is just another thing on the EA support "script". It offloads support by trying to get the forum to help with issues. But, of course, the forum cannot help you get back 100M REV.

@all: Has anyone seen a post of others losing REV?

Neglecterino wrote:

@all: Has anyone seen a post of others losing REV?

I seen a post like this earlier when the forum was quiet, I'll have a look and bump it :D

Neglecterino wrote:
@shelton: You said "I was asked to post this by EA."

I'm pretty sure that is just another thing on the EA support "script". It offloads support by trying to get the forum to help with issues. But, of course, the forum cannot help you get back 100M REV.

@all: Has anyone seen a post of others losing REV?

The posting I refer to was not in this forum. I do not believe I am allowed to mention it. Do you doubt other have missed currency?

shelton540 wrote:

Neglecterino wrote:
@shelton: You said "I was asked to post this by EA."

I'm pretty sure that is just another thing on the EA support "script". It offloads support by trying to get the forum to help with issues. But, of course, the forum cannot help you get back 100M REV.

@all: Has anyone seen a post of others losing REV?

The posting I refer to was not in this forum. I do not believe I am allowed to mention it. Do you doubt other have missed currency?

I don't know if this has been discussed here or not. Trying to help you find the cause.

shelton540 wrote:

Neglecterino wrote:
@shelton: You said "I was asked to post this by EA."

I'm pretty sure that is just another thing on the EA support "script". It offloads support by trying to get the forum to help with issues. But, of course, the forum cannot help you get back 100M REV.

@all: Has anyone seen a post of others losing REV?

The posting I refer to was not in this forum. I do not believe I am allowed to mention it. Do you doubt other have missed currency?

Its not that we doubt you, we just want to see how widespread the issue is (I.e. how many people it affects)

I found the thread I was referring to earlier, its by Shelton also, this is the only case I have seen of this.

It's not currancy (you cannot buy anything with it) it is value.

Yeah - Im picky.

@shelton: You may want to try google on "the-great-donut-caper-missing-donuts-and-other-issues-with-springfield-heights" and look at the addicts site. Look through the comments there and see if anyone else knows about this. You might want to post there also.

Good luck with this.

I'm not playing SH until the donuts problem is fixed, and maybe some of the other reported bugs will be fixed too.

OP,

My guess is EA wanted you to post on their help forum:http://answers.ea.com/t5/The-Simpsons-Tapped-Out/bd-p/The-Simpsons-Tapped-Out