Bundle Issues
I have a post over on EA Answers
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Bundled-Items-Not-Also-Available-Separately-THOH-2018-Edition/td-p/7103937
If you have had a problem getting an item because you already owned part of the bundle and then were not offered the item you were missing separately, please add your Me Too and comment what the Bundle issue was.
I would like to get more comments for EA.
If you have an issue with a bundle, I suggest that you contact EA, explain the situation and ask if there is anything they can do.
Always be polite. Offer to pay for it, tell them how much it upsets you because you have spent real cash in the game (if you have)
If they can't or won't help, which a lot of first level support really can't help, then hang up and request another ticket for missing content.
They will probably only help while the bundle issue is actually in the game, but you never know.
They also will only give you one or two items, so ask for the most important thing first.
Posting in game discussion for visibility
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Bundled-Items-Not-Also-Available-Separately-THOH-2018-Edition/td-p/7103937
If you have had a problem getting an item because you already owned part of the bundle and then were not offered the item you were missing separately, please add your Me Too and comment what the Bundle issue was.
I would like to get more comments for EA.
If you have an issue with a bundle, I suggest that you contact EA, explain the situation and ask if there is anything they can do.
Always be polite. Offer to pay for it, tell them how much it upsets you because you have spent real cash in the game (if you have)
If they can't or won't help, which a lot of first level support really can't help, then hang up and request another ticket for missing content.
They will probably only help while the bundle issue is actually in the game, but you never know.
They also will only give you one or two items, so ask for the most important thing first.
Posting in game discussion for visibility
