Cause of Harp Glitch...Tell me if/how I'm wrong.

BerwynEd wrote:
Incidently, I filed a ticket with EA the same day. Two days later I got the standard IT response with the nonsense things to do like reboot and reload. after replying that I did a day later I got the email asking for the specifics on my device, memory, etc. Two days later, this AM I got the we elevated your issue email and due to the back log it will take 1 to 2 weeks to get back to you. However, today based on what I learned here I am going to go to the Mapple (apple) store and see if I can get fixed. I do not know anyone with iPhone 5 so this is my only option. I hope the store isn't busy to the point where they toss me out.

Nice of EA to even respond to you, I've got nothing, nada, zilch, zero response from them regarding my ticket. Hell, even a form letter would have been nice. I received immediate email confirmation my ticket was filed, nothing since.

I'm about 3/4 of the way to the next bonus level up, I fully expect another harp freeze when it happens. Has anyone recovered from 2 harp freezes? If so, do you get the 900 donut bonus loop a second time?