Conductor Otto
I just got him today, but such a bummer I can't use him because I don't have Otto. So I go to my store to buy Otto and he's not offered! Disappointed:(
Forum Discussion
I emailed EA again asking for help. Hopefully they can give me a solution this time. Funny that if they don't know what to do, they throw their customers elsewhere. Anyways here's the email he sent me. After I looked at it again I realized he claimed that the studio looks at the forums and fixes bugs. I thought it sounded odd, but I was out of options lol. I will update if they find a solution to the missing Otto.
HELP CENTER
Hello ,
Thank you for getting back to us
I would recommend posting this issue on the forums, this is where the Studio look in order to find issues with the game and would be the best place to post any bugs like this when troubleshooting cannot fix it.
Here is the link:
https://forums.ea.com/en/the-simpsons-tapped-out/
I have added 20 donuts into your account. I understand the value of your time and appreciate your patience and cooperation. I apologize for the difficulty you experienced while playing the game. Thank you for being a great customer. We value your relationship. I must say you have been the most positive, patience and cooperative.
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.
You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Help us help you better by taking this quick survey:
https://help.ea.com/en/survey/csat/a1K4400001wdOVpEAM/
Still need help? You can reach us on help.ea.com .
Ajay Kumar P.
EA Help
Corporate Info Legal Notices Terms of Service Privacy Policy (UPDATED)
© Electronic Arts Inc. Trademarks belong to their respective owners. All rights reserved.
HELP CENTER
Hello ,
Thank you for getting back to us
I would recommend posting this issue on the forums, this is where the Studio look in order to find issues with the game and would be the best place to post any bugs like this when troubleshooting cannot fix it.
Here is the link:
https://forums.ea.com/en/the-simpsons-tapped-out/
I have added 20 donuts into your account. I understand the value of your time and appreciate your patience and cooperation. I apologize for the difficulty you experienced while playing the game. Thank you for being a great customer. We value your relationship. I must say you have been the most positive, patience and cooperative.
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.
You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Help us help you better by taking this quick survey:
https://help.ea.com/en/survey/csat/a1K4400001wdOVpEAM/
Still need help? You can reach us on help.ea.com .
Ajay Kumar P.
EA Help
Corporate Info Legal Notices Terms of Service Privacy Policy (UPDATED)
© Electronic Arts Inc. Trademarks belong to their respective owners. All rights reserved.
