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wadebear
9 years agoRetired Hero
mikepellerin60 wrote:4junk3000 wrote:
5. EA support is poop. Don't accept their word as final.
Good luck.
You think EA Support is poop? Try YouTube Support. I have purchased 11 movies over the years, and now when I try to play them I get errors. I called support and they said it's a known issue if you watch them full screen. They had me try Chrome (I'm a Firefox user). Still errors on my laptop. Chrome gives errors on my PC, but works ok on Firefox. Tech told me "That's too bad, just watch on your PC." Then hung up!
No, if you think EA Support is bad try Hughesnet support. The problem MUST be with our computer. Never mind that we have 5 desktops, 5 laptops, 6 tablets / phones - the problem MUST be with our computer. Even though the problem doesn't occur when we take our laptops / tablets / phones to other networks.
The last time I called they said our satellite dish was showing as out of alignment (I was having trouble logging in to ONE specific website) and that for just $125 they could have a technician come out and re-align it for us...
Shortly after we got our most recent equipment upgrade for faster service we stopped being able to get our email from our secondary provider. It took a month of repeated calls before they finally admitted that the problem was on their end and fixed it. We had to set up Google Mail to retrieve our email from the provider then download our mail from Google Mail in the mean time.
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