Donuts Harvested not Saved?

@Jonalinn yours started disappearing too? When do they disappear? Is it at the same point as @168sean168 does?

I got lost, is it the trip to KL that does it or ever time you bonut up? So bonuts gives you nothing and then it subtracts donuts?

Never mind I reread the thread. But keep leaving info here in case it's some issue that could impact all players.

"johncolombo;c-1641073" wrote:
is it the trip to KL that does it?

A trip to KL(friends list too) with lots of piles of xp on the ground will lose you donut rounds. After I hit this bug I have zero xp left in the xp meter. This missing bonuts bug have been here for a long time, ever since they fixed the double donut.

double donut? did I miss that? I was just in B&I and there is a lot of wackiness afoot. you all should read this thread go to the bottom for the screencap comment. Plus the first post from late last month of someone losing donuts.https://forums.ea.com/en/the-simpsons-tapped-out/discussion/112340/recent-issues#latest

"jamesj9371;c-1641078" wrote:

"johncolombo;c-1641073" wrote:
is it the trip to KL that does it?

A trip to KL(friends list too) with lots of piles of xp on the ground will lose you donut rounds. After I hit this bug I have zero xp left in the xp meter. This missing bonuts bug have been here for a long time, ever since they fixed the double donut.

That is a different scenario that has always been happening. What I am facing now is new. It is like donut harvesting has never taken place. Once you go to KL, go visit a friend, or exit the game, that batch of donuts you harvested will go missing.

Hey @Jonalinn sorry it happened to you too. I think players with donuts above 10,000 should keep a close eye on their balance.

"168sean168;c-1641092" wrote:

"jamesj9371;c-1641078" wrote:

"johncolombo;c-1641073" wrote:
is it the trip to KL that does it?

A trip to KL(friends list too) with lots of piles of xp on the ground will lose you donut rounds. After I hit this bug I have zero xp left in the xp meter. This missing bonuts bug have been here for a long time, ever since they fixed the double donut.

That is a different scenario that has always been happening. What I am facing now is new. It is like donut harvesting has never taken place. Once you go to KL, go visit a friend, or exit the game, that batch of donuts you harvested will go missing.

Hey @Jonalinn sorry it happened to you too. I think players with donuts above 10,000 should keep a close eye on their balance.

Have you tried spending the donuts before you leave? I was just wondering if your numbers would decrease by the same amount or stay the same.

"meinaz;c-1641094" wrote:

"168sean168;c-1641092" wrote:

"jamesj9371;c-1641078" wrote:

"johncolombo;c-1641073" wrote:
is it the trip to KL that does it?

A trip to KL(friends list too) with lots of piles of xp on the ground will lose you donut rounds. After I hit this bug I have zero xp left in the xp meter. This missing bonuts bug have been here for a long time, ever since they fixed the double donut.

That is a different scenario that has always been happening. What I am facing now is new. It is like donut harvesting has never taken place. Once you go to KL, go visit a friend, or exit the game, that batch of donuts you harvested will go missing.

Hey @Jonalinn sorry it happened to you too. I think players with donuts above 10,000 should keep a close eye on their balance.

Have you tried spending the donuts before you leave? I was just wondering if your numbers would decrease by the same amount or stay the same.

Yes. I tried. The figures look fine on the spot. But once you do a sync via KL, exit game or visit friends, the new figures will indicate that the donuts deducted will be from my old balance.

This is just so strange, so the game doesn't recognize the donuts that you have earned but it will recognize that donuts you spend.

"meinaz;c-1641099" wrote:
This is just so strange, so the game doesn't recognize the donuts that you have earned but it will recognize that donuts you spend.

Exactly @meinaz

Still no reply from EA?