Forum Discussion
4junk3000
10 years agoNew Spectator
My first thought is to wonder where you work, and if you've ever worked for a really large software company that releases new product so frequently, to such a large audience.
Just like any business type, there will be some that are very efficient, and some that are not, but because they are so big, they still make money and dominate the market.
Besides the huge, slow motion like actions typically of a big company, there's the complexity of serving so many different customers. BUGS are not consistent. They can be intermittent and variable. We use a lot of different devices, connection types, and variations of OS. That's hard to do thorough testing while still trying to meet the demand for more new content.
They don't just thoroughly test a new product, release it, and put their feet up. They are continually tracking BUGS to resolve. Going over code is abeeyotch. Testing changes is time consuming. And multiple people working on the same product is subject to integration stress as well.
I'm just saying that my experience working with hi tech companies like D.ell, E.surance, and E.arthLink, which all have in house product development, all have huge processes to follow. They can be slow. But the people spending 10 hours a day at work, actually solving the problems, are most likely BUSTING THEIR * DAILY.
it's not like a bunch of EA execs are sitting around with feet up, lighting cigars with money YOU spent on donuts.
Now, how many people do they hire to build and troubleshoot their product? Well now that gets expensive, and i think they seem profitable enough to demonstrate they know what they're doing in that department. They see things from a much higher elevation in perspective. It's hard to notice individual complaints at the bottom of the mountain, when it's just a collective roar at the top. Not dismissing the complaints, just explaining the way it often is.
Just like any business type, there will be some that are very efficient, and some that are not, but because they are so big, they still make money and dominate the market.
Besides the huge, slow motion like actions typically of a big company, there's the complexity of serving so many different customers. BUGS are not consistent. They can be intermittent and variable. We use a lot of different devices, connection types, and variations of OS. That's hard to do thorough testing while still trying to meet the demand for more new content.
They don't just thoroughly test a new product, release it, and put their feet up. They are continually tracking BUGS to resolve. Going over code is abeeyotch. Testing changes is time consuming. And multiple people working on the same product is subject to integration stress as well.
I'm just saying that my experience working with hi tech companies like D.ell, E.surance, and E.arthLink, which all have in house product development, all have huge processes to follow. They can be slow. But the people spending 10 hours a day at work, actually solving the problems, are most likely BUSTING THEIR * DAILY.
it's not like a bunch of EA execs are sitting around with feet up, lighting cigars with money YOU spent on donuts.
Now, how many people do they hire to build and troubleshoot their product? Well now that gets expensive, and i think they seem profitable enough to demonstrate they know what they're doing in that department. They see things from a much higher elevation in perspective. It's hard to notice individual complaints at the bottom of the mountain, when it's just a collective roar at the top. Not dismissing the complaints, just explaining the way it often is.
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