EA Support is Absolutely Useless

They've always been really helpful with me, but I've never had the huge game-breaking problems a lot of you guys have had. My problems have all been solved at the first tier (live chat). They always give me donuts for the inconvenience too, which helps to ease the pain. :wink: Once, I bought donuts and they didn't show up in my game (like $10 worth) and they just asked for a screeshot of the receipt and they gave me my donuts plus an additional 32 for the inconvenience. If they don't give you a few for all the trouble you've been through, you might want to hint at it very subtly. I'm sorry that some of you are having a really tough time with customer support. I hope I never have a problem that can't be solved through the chat feature because it sounds like a real cluster-you-know-what.