Forum Discussion

sherryt07's avatar
12 years ago

Facebook Message

sherryt07 wrote:
The following message can be found on Facebook. It might be the answer to some of your game lockouts.

* * * * *

We've been reading Customer feedback from the feedback centre, It apears most of you that purchased yours items from the store are having problems with getting into the game and feel that your account was locked as being part of or taking part in The Hacking Services.

We can safely say if you are having problems with your game and claim your account has all genuine purchases from the store then you account will not be locked and the result in your game having errors will be down to not being able to connect to the server or bugs that are needing to be fixed when reported to us and will be pending to be fixed as soon as possible.

Are servers are acurate and can detect logins/items that dont pass through our system so that the right customers accounts are terminated.

Thank you for playing, Look out for an update coming soon!


I just quoted that in the Carl/Lenny update thread.

It's not real. It's a fan page.

If you click on the "about" tab, you will see it's fake.

I just can't believe somebody would go to that trouble to pretend to be official.

Fake page: https://www.facebook.com/TheSimpsonsTappedOutOfficial

Real page: https://www.facebook.com/TheSimpsonsTappedOut?ref=ts&fref=ts

Just because it has "official" in the title does not make it official, kind of sad going to that length to pretend to be the official page. Look at the errors in that Facebook post, it's like a 10 year old wrote it.
  • Oops....they got me. Got to be European as they spelled center.....centre.
  • sherryt07 wrote:
    Oops....they got me. Got to be European as they spelled center.....centre.


    I think they've gotten many of us before. I know it's fake because they got me once a few months ago and I still am never sure it's the real page. I check to see if the "official" is in the URL or not. The real page doesn't have that.

    It's not just the spelling of some words that indicated European, it is also the phrasing. It's a bit awkward as if the person is not a native English speaker.
  • If EA really had someone that uneducated working their page, they'd be a laughing stock. Why do people make up fake things like this?
  • This would explain why people said fb announced lenny and carl when i looked I saw nothing, thanks for clearing that up.

    Honestly when i read that my hopes shot up, finally those hackers wud get punished but nope... *cue biggest sigh ever*
  • Pchorsedoc's avatar
    Pchorsedoc
    Seasoned Newcomer
    I don't doubt that it is unofficial. But I have received poorly written customer service emails similar to this.

    Never with such a run-on sentence though!

    "We can safely say if you are having problems with your game and claim your account has all genuine purchases from the store then you account will not be locked and the result in your game having errors will be down to not being able to connect to the server or bugs that are needing to be fixed when reported to us and will be pending to be fixed as soon as possible. "