So what happened was i tried to login to blue stacks using facebook connected to my swgoh account (which i’ve done on another pc before) and then i got the error message so the next time i booted it up on my phone about an hour or 2 later i got the same error message on my phone and was logged out of my account. I then realized that the devs posted on here saying they disabled Facebook logins for now. So how am i supposed to login and play the game ? Im going to be missing out on tons of Zetas from TW and GAC, along with missing crystals from the arena's and my daily challenges. And who knows how long before I can play again.

"Kyno;c-2095710" wrote:thanks. I flagged Crumb, hopefully that will help. Hi, Kyno. Can you also help me? I've created ticket 4 days ago and still have no response. Same issue: bought a new phone and can't login through Facebook link. My ticket - #59149451

So you've seen this post, as you mentioned: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/227672/facebook-linking-temporarily-removed#latestHave you considered following the link to Customer Support that is recommended in that post?

Did you contact support?"CG_SBCrumb;d-227672" wrote:Hi Holotable Heroes,We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.Thank you for your patience.

"KueChael;c-2095680" wrote:Did you contact support?"CG_SBCrumb;d-227672" wrote:Hi Holotable Heroes,We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.Thank you for your patience.yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time

"iZeta;c-2095687" wrote:"KueChael;c-2095680" wrote:Did you contact support?"CG_SBCrumb;d-227672" wrote:Hi Holotable Heroes,We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.Thank you for your patience.yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time Have you tried contacting them for this current issue? they are the only ones that can fix this for you at this time. We have no timeline on when the dev team will have changes for this.

Issues with Facebook login | EA Forums

megadude-5000
5 years ago
"Kyno;c-2095710" wrote:
thanks. I flagged Crumb, hopefully that will help.

Hi, Kyno. Can you also help me? I've created ticket 4 days ago and still have no response. Same issue: bought a new phone and can't login through Facebook link. My ticket - #59149451
ChristophIV
Hero+
5 years ago
So you've seen this post, as you mentioned: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/227672/facebook-linking-temporarily-removed#latest

Have you considered following the link to Customer Support that is recommended in that post?
excoach
5 years ago
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.
Jeremy_mackinno
5 years ago
"KueChael;c-2095680" wrote:
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.

yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time
NyKynoe
5 years ago
"iZeta;c-2095687" wrote:
"KueChael;c-2095680" wrote:
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.

yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time

Have you tried contacting them for this current issue? they are the only ones that can fix this for you at this time. We have no timeline on when the dev team will have changes for this.
Jeremy_mackinno
5 years ago
"Kyno;c-2095688" wrote:
"iZeta;c-2095687" wrote:
"KueChael;c-2095680" wrote:
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.

yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time

Have you tried contacting them for this current issue? they are the only ones that can fix this for you at this time. We have no timeline on when the dev team will have changes for this.

Yes I've contacted them and they have not responded as of yet. I'm just worried that this issue will not be resolved any time soon.
NyKynoe
5 years ago
"iZeta;c-2095695" wrote:
"Kyno;c-2095688" wrote:
"iZeta;c-2095687" wrote:
"KueChael;c-2095680" wrote:
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.

yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time

Have you tried contacting them for this current issue? they are the only ones that can fix this for you at this time. We have no timeline on when the dev team will have changes for this.

Yes I've contacted them and they have not responded as of yet. I'm just worried that this issue will not be resolved any time soon.

if you dont mind, can you post your open ticket number.
Jeremy_mackinno
5 years ago
"Kyno;c-2095696" wrote:
"iZeta;c-2095695" wrote:
"Kyno;c-2095688" wrote:
"iZeta;c-2095687" wrote:
"KueChael;c-2095680" wrote:
Did you contact support?

"CG_SBCrumb;d-227672" wrote:
Hi Holotable Heroes,

We are temporarily disabling linking accounts through Facebook due to a technical issue. We are working on a fix for a future update but you will need to use the previous process of contacting Customer Support to Link Accounts. This will not affect existing account links and we hope to have this feature restored as soon as possible.

Thank you for your patience.

yeah I contacted support but the last time I contacted them it took over a week (almost 2) for them to even respond, let alone try and fix the issue I was having at the time

Have you tried contacting them for this current issue? they are the only ones that can fix this for you at this time. We have no timeline on when the dev team will have changes for this.

Yes I've contacted them and they have not responded as of yet. I'm just worried that this issue will not be resolved any time soon.

if you dont mind, can you post your open ticket number.

59155506
NyKynoe
5 years ago
thanks. I flagged Crumb, hopefully that will help.
Jeremy_mackinno
5 years ago
"MEGADUDE5000;c-2096098" wrote:
"Kyno;c-2095710" wrote:
thanks. I flagged Crumb, hopefully that will help.

Hi, Kyno. Can you also help me? I've created ticket 4 days ago and still have no response. Same issue: bought a new phone and can't login through Facebook link. My ticket - #59149451

I got a response probably an hour after he responded to me but unfortunately there's nothing they can do, I logged out of game centre on my new phone and my account came back so I just created a new game centre account and tied it to that so I won't lose it anymore