Freezing? - Call EA

With today's app store update I'm now able to clear stink from all the buildings that were causing the game to crash. I was beginning to get worried since earlier today I was at half of my buildings not being ableto be cleared.

Hey guys... First time on the forum. My game freezes as soon as I login. I did the whole delete and reinstall bit, but it didn't help. I contacted EA and my case was given to a specialist. After trying to get in my game, he mentioned that a new update is coming some time next week for the freezing issue. I'm afraid I won't be able to get the act 2 prizes for the monorail update though :-(

I actually didn't have problems with my game freezing until after the update. Well, that's not entirely true. It was freezing while loading, but not while playing. Today I had my first freezing issue while playing the game. That's after the update. But after I forced stop on the program and went back in, it worked ok.

Is your monorail connected to a track and moving around? If so, disconnect it and see if that helps. Immobilizing my monorail is the only thing that stopped my game from freezing.

yes mine too. I had to keep force quitting until I could get back in then disconnect the train. I'm down to a 10 second lag now so playing is still difficult but at least I can get back in. I don't want to reinstall because I can't sign in to EA on any of my apple devices at the moment so don't want to risk an uninstall. Every patch at the moment seems to make my game worse.

I got a new glitch today! My characters are all collecting metal and plastic in SH instead of where the plants are. Even when the tasks are completed they stay there. Are they trapped beyond the mountains forever? :shock:

Still freezing but at least I can store SH buildings. This game should be called Worn Out.

neuroheart wrote:
Is your monorail connected to a track and moving around? If so, disconnect it and see if that helps. Immobilizing my monorail is the only thing that stopped my game from freezing.

Great tip! My game was still freezing, even after the patch. I've just disconnected my trains from the main track and the game has stopped freezing.

Thanks Neuro. :)

I have been having similar issues. I have contacted EA but as yet have not received a reply. In the meantime I have been tapping very very slowly. Seems to delay freezing for a minute or two. Also searched out a more powerful wifi source and got to play for a whole ten minutes before game froze. Multiple events would seem to require extra patience. In EA we must trust...lol.

The freezing with tapping buildings to clear them has gone away, thankfully, but tonight I got a freeze on my tablet when going into the project board. So far, ok on my phone (both Android), but we'll see.

I'm glad they're working on it, but this does need some quick fixes IMHO.

FYI - The freezing has seemingly stopped for me once I created a complete loop for my monorail. For me, the crashing was happening when the monorail went back and forth along an incomplete track. Now with the fully connected loop all seems to be well.

For now.