Forum Discussion
barryriddl474 wrote:
Contact EA and they can revert your game back to the way it was before the "damage" was done.
I'm definitely going to try that. I just have heard that they won't refund you for something like that. I hope they will :(- Years from now you'll be so glad you bought that. -Homer Simpson 8)
- Oh my goodness! I would be so stressed if I were you! :shock: You could try contacting EA though...
- barryriddl474Seasoned Newcomer
MonicaL9 wrote:
barryriddl474 wrote:
Contact EA and they can revert your game back to the way it was before the "damage" was done.
I'm definitely going to try that. I just have heard that they won't refund you for something like that. I hope they will :(
I don't think they'll do refunds, but they can revert/rewind your game to a few days ago, before the donuts were spent.
Good luck! - If you won't get your donuts back, your nephew should buy new donuts or your aunt
barryriddl474 wrote:
MonicaL9 wrote:
barryriddl474 wrote:
Contact EA and they can revert your game back to the way it was before the "damage" was done.
I'm definitely going to try that. I just have heard that they won't refund you for something like that. I hope they will :(
I don't think they'll do refunds, but they can revert/rewind your game to a few days ago, before the donuts were spent.
Good luck!
I once bought the Otto deal and didn't want to. Explained what happens and got 70 donuts back.MonicaL9 wrote:
...anyone else ever have this problem?
Well, I don't have any children in my life, so not really. (If there were any children around, I don't think I would let them touch my Springfield.)- ZennGlennRising NewcomerOh myyyy...
http://i44.photobucket.com/albums/f5/zennglenn/Mobile%20Uploads/Simpsons_halloween_zpsbeb30617.jpeg
Stone of Shame for that child :!: http://i44.photobucket.com/albums/f5/zennglenn/Mobile%20Uploads/KeVmB3B-1_zps613c3c51.png
...And a Paddlin :hunf: MonicaL9 wrote:
I thought I was being a nice Aunt and letting my 4 year old nephew fiddle around for a minute with my Springfield. Usually he just likes to look around and tell me what looks cool and what could look better (you should see this kid with Legos, he's amazing). Anyways he hands my iPad back to me and to my absolute horror I realize all my stored up Halloween donuts are gone. I ask what happened and he says something popped up and he hit the button. I scramble to figure out what it wAs that he bought (and I have the confirm in app purchases ON) and I find out it was a special deal...so NO SECOND WARNING AFTER HITTING PURCHASE!!! I am so mad. My precious Halloween savings gone.
Now thAt I'm done venting...anyone else ever have this problem? I feel like pulling a homer and chasing my nephew around for a bit. Sigh.
*Update*
So I get on live chat to see if anything can be done...only to be told that TSTO is not handled by live chat anymore. He then says it is impossible to do what I'm asking here. So I ask what should I do now? And as he is typing a response...BOOM...My power goes out. I couldn't make this up if I tried. And since there's no power...there's no wifi for my ipad so I never got an answer of what to do for my refund. My power is still out and I'm currently siphoning Targets free wifi. I'm assuming that I should just email them with my problem, but with what I've heard about EA's customer service I am also assuming that I won't get a response for a few weeks and Halloween is right around the corner.
If you thought I was mad before you should see me now.- If you can get back online to EA's help page, you can request a call back... I am curious as to why live chat doesn't help with TSTO anymore, though... Maybe they are now transitioning to Origin?
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