I hate special deals!!!!

suetopia wrote:
I am curious as to why live chat doesn't help with TSTO anymore, though... Maybe they are now transitioning to Origin?

Or maybe the employee was clueless. Never rule that out.

Sent you a PM, OP, Good luck!

I will definitely try to request a call back. I didn't see how to do that on their help page... They just kept wanting me to email them and I just kept hitting a bunch of butting in my rage and I finally got the Live Chat option to come up. I'm going to try again after I take a minute to calm down. What a day. At least my power is back on after 2 hours

:-o Crazy solid funky Friday there :shock:
Keep hope alive Monica... several EA contacts w/different reps is highly suggested as everyone is different w/varying moods & authority / discretionary ability... persistence usually pays 8)
http://i44.photobucket.com/albums/f5/zennglenn/Mobile%20Uploads/homer-simpson-gdp-meme-generator-it-s-funny-because-it-s-true-e74444_zps048a625f.gif

...& for some sanity I'd seek karma on 2 or 3 golden scratchers 8)

Another "glitch" I noticed, if you tapped an item in the event build menu, you didn't mean to you was just trying to scroll through, :roll: so you hit the red 'x' to cancel and it says the items been placed in your inventory. Like it or not you bought it. :evil:

I hope they fix your issues soon.

neuroheart wrote:

MonicaL9 wrote:
...anyone else ever have this problem?

Well, I don't have any children in my life, so not really. (If there were any children around, I don't think I would let them touch my Springfield.)

I must say its not so good, the moment you press the bottem you purchase it, different like with the golden house if you press that you see something else not purchase direct...

No prob for me i wanted it BUT i can image if you just hit it to see...

billdoors1533 wrote:

barryriddl474 wrote:

MonicaL9 wrote:

barryriddl474 wrote:
Contact EA and they can revert your game back to the way it was before the "damage" was done.

I'm definitely going to try that. I just have heard that they won't refund you for something like that. I hope they will :(

I don't think they'll do refunds, but they can revert/rewind your game to a few days ago, before the donuts were spent.
Good luck!

Does that mean all progress after the purchase will be lost if the game is reverted or rewound?

Yes.

neuroheart wrote:

suetopia wrote:
I am curious as to why live chat doesn't help with TSTO anymore, though... Maybe they are now transitioning to Origin?

Or maybe the employee was clueless. Never rule that out.

Yes. This is true. That could be the case!

The call back option should be on the same page as live chat and email. That's the option I've been using lately (but normally I'd go with the Live Chat - but the last couple of times I needed them the waiting times were insane).

I hope everything works out for you.

SIDE NOTE: I have my neices trained to stay on the two pages of apps that I have for them on my phone(one has games, the other are kids books), and remind them to stay on those two pages everytime they use my phone or iPad (if I catch them elsewhere the device gets taken away right away and it is a long time before they get their app privileges back). They know they are NEVER to touch my games, especially TSTO Still, accidents have been known to happen, so I really get your frustration!

EDIT: re-read and realized that something that I had written innocently could have been misconstrued as something offensive. Apologies if anybody read it and took it that way - it was not meant in that context.

The deals having the confirmation option off has been a discussion since forever. Since gil deals do the same. Its a tactic from ea so people wastes donuts. The same thing applies to the option resetting itself to off on updates conviniently