I seriously doubt Apple has told you that. Try contacting them through their website. You will get a response within 24hrs, if not sooner. I can guarantee that they will refund you any money you have lost. Explain your situation to them in as much detail as possible.Oh and it's not too much trouble. Leave the attitude at home. They will be more willing to help if you don't disrespect them. Good luckHere's a linkhttps://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup

Ok smart guy, how are you going to tell me that you seriously doubt that they told me that when THAT IS WHAT THEY TOLD ME? You must be very sure of yourself there. If you we're smart and read the TERM AND CONDITIONS, you will see that there is only a 60 window to get a refund. After that, YOU MUST CONTACT THE COMPANY THAT MADE THE GAME. As far as my attitude, it's none of your business how I am acting unless you work for EA. So back up off of my nuts and stop trying to correct me and try to make it seem like I am lying about what the lady at the iTunes support told me on the phone. Bottom line is that I spent a good amount of money on this game and when this problem started I was told that I had to wait for the update to get access to my Simpsons town and I waited. Thanksgiving update came and I still can't access my town. I was willing to wait just so I can play but now I'm tired of the hassle I have to go through just tomplaybthis game that really isn't that fun anyway.

I'm not trying to be a tough guy I just want my money back. obviously you have nothing smart to say so why even say anything?

Contact them through the link I provided. The phone is a waste of time. There are several people here including myself who have had refunds by apple using the link I provided. And I have had a large amount refunded as well.So quit acting like a child and get your thing resolved.

Unfortunately this place is only used by other gamers. The actual EA people do not ever come here, so your rant would go unnoticed by them.I suggest you blow up their Facebook page. They actually post there.

Dude what part of I ALREADY TALKED TO THEM AND THEY TOLD ME TO CONTACT EA TO GET THE REFUND do you not get. Maybe I'll just post the email Hello , Thank you for contacting iTunes Store Support. My name is Adrian and I will be happy assisting you today with your concern.I'm sorry to hear that the application "Simpsons Tapped Out" is not functioning as expected. I truly understand your frustration on this matter, and I wish I can be more of assistance however the best way to resolve this is to contact the developer of this application. Sean, please note that the developer is the best resource for information about Simpsons Tapped Out. Therefore, I recommend you contact them directly. Please visit: http://help.ea.comThe steps outlined in this article resolve many common issues with apps:Troubleshooting applications purchased from the App Storehttp://support.apple.com/kb/TS1702 In addition, your request for a refund for your in-app purchases from the app "Simpsons Tapped Out" was carefully considered; however, according to the iTunes Store Terms of Sale, all purchases made on the iTunes Store are final.Sean, our ability to address issues with purchases diminishes with time. In the future, please be sure to report issues with purchases at your earliest convenience so that we can be sure to provide the best possible resolution for you. There is only a 60 day period of time after you make a purchase that we are able to make adjustments in. As a result, arranging a refund is something that we won't be able to facilitate for you. To review the terms of sale, please follow this link:iTunes Store Terms and Conditionshttp://www.apple.com/legal/itunes/ww/Thank you for your understanding, Sean. I hope all goes well with you. Have a nice day!Sincerely,AdrianiTunes Store Customer Supporthttp://www.apple.com/support/itunes/ Please Note: I work M-TH and SU, 10PM - 7AM CSTThank you for allowing me the opportunity to assist you.First Name :Last Name :Email : Apple ID (Optional) : Lang_Country : en_USProduct : iTunes StoreSupport Subject : Purchases, Billing & RedemptionSub Issue : I need a refund for this app I have spent $150 for. It's called "Simpsons Tapped Out"GCRM Case ID : 370714667See additional info belowChoose the iTunes Store or App Store for your country: United StatesItem title: Simpsons Tapped OutOrder number: Details: Hello I purchased this app called "Simpsons Tapped out" I have spent about $150 on the in game app feature but for the last month I have not been able to access this app. It starts then crashes within 15 seconds. I have spent a lot of money on this app and now I it does not work. I was reading the terms and conditions and it says I can get a refund if the app has connection issues on behalf of the programmer. I was waiting for an update that would allow this app to work again but there have been 2 and I still can't access this app. Please issue me a refund. ThanksThere are a few invoice numbers So here it is feel free to reply with another one of you well thought out backhanded comments, I can't get enough of them.

I WANT MY $151 DOLLERS BACK EA YOU MOTHERFUCKERS!!!!!!

mellytan
13 years ago
sonny1618 wrote:
Even more interesting is that this forum automatically censors words like s-h-i-t, r-e-t-a-r-d and even j-a-i-l-b-r-e-a-k but seems to be quite happy with the word MOTHERFUCKERS. :lol:

LMAO! I think they ain't censoring the right spell for the word.
sneal222
13 years ago
Well yes this is true, but it seems like no one is getting anywhere. I mean, I could politely ask and then when people tell me that there is nothing I can do but wait, I can only wait so long. I truly feel like I was taken for $150 and its not right.

I have done some research and this is the person we need to contact. I know it says she works at THQ but maybe she can point us in the direction of the right community marketing manager. If anyone has Linkden or Facebook please contact her as I have niether.

http://www.linkedin.com/in/nikkigrantham

Or you can just wait, hoping things will get "fixed". I would rather do something about it and not get taken advantage of.
sneal222
13 years ago
Bump *
joshhuffman
13 years ago
Sonny is a funny * but if that * puts their hands on my * I am gonna be * off.

Ha! Has anyone researched fully what words go to * on here?

Edit. If you pluralize * , motherfuckers doesn't get deleted, unlike *.
joshhuffman
13 years ago
Like I said, Sonny really is a funny * *.
xrobotlove
13 years ago
Keep calm and say no to terrorism, OP. EA are a bunch of twats and motherfuckers, but if you don't act calmly they definitely won't answer you.
qcoutlawz
13 years ago
theres nothing to do..
rolybert7
13 years ago
QCOuTLaWz wrote:
theres nothing to do..
All we can do is sit back and cross our fingers that our towns that we cant access are not lost forever.. I have been praying to Ganesh since this started. :shock: :mrgreen:

If My town is hopelessly gone I will continue on with my temp town and begin again. No donut purchases for me this time around and that is a major loss in EA's pocket when the millions of us that lose it all never buy from them again.

So Sneal have no fear it could end up being "HAHA" on them.
battyguy
13 years ago
Ok i have to weigh in on the ranting.
First off ive been burned by EA and got 2 refunds by Apple. They have great customer service... :P

Next i found EA pretty brutal on their support. If u look at posts you can see my past displeasure :evil:

Finally ...EA does read these posts and it will be a few days til. Snell gets a TOS violation... So enjoy the rant but sorry bud.. Your best bet is to try and reset the game or think twice about spending $$$ on a mindless gam next time. Its obviously a lot of $$ and you shouldnt have squandered it.

Experience is what you get when you dont get what you want. :evil:
USDPC
13 years ago
sonny1618 wrote:

I'm kinda interested in how you managed to spend $150 though. The boatload of donuts costs $99 doesn't it? That buys you most everything. Your town must have been proper bling.

I can see how he paid out $150. It's easy, $20 here, $50 there, lose some donuts by tapping to fast, etc.
For some reason, it seems crazy spending $99 in one shot.

I know I'm probably over $120 by now also. In Hind-sight I should have paid the $99 up front, but I did not think I'd end up playing this much.

I'm sorry his game broke. I'd be pissed off too.