Forum Discussion

beckycontr89's avatar
12 years ago

If you build them... they will disappear.

It is in your best interest to sync your game after buying donuts & purchasing premium buildings.

That really sucks. You could try contact EA, but from what I hear, after speaking with EA, people usually go from this to this
  • This is ridiculous. I may just quit the game over this because I don't have money to be wasting like that. It was a huge step for me to make that purchase in the first place and now I have nothing to show for it.
  • Does it make a difference if I didn't purchase through apple? I use android and it gets charged to my cell phone bill.
  • beckycontr89 wrote:
    Does it make a difference if I didn't purchase through apple? I use android and it gets charged to my cell phone bill.


    Ooo that's a good question I think you would have to contact your cell phone people as they paying EA, as anyone on iOS contacts apple :(
  • Well I put in an email to the EA administrator so I should hopefully have an answer in 2-20 weeks so I've heard. Haha.

    And by the way, I've been promoted! Here on the forum, I logged into an email saying I have been promoted and now I have access to all those cute little things you guys do that I have no clue how to do myself. Yay!

    Also, thank you guys for input. It is appreciated. I do feel like I want to smash my head up against a brick wall... and turn around and do it again.
  • this is the very reason I won't buy donuts. Hear too many stories of the amount people have lost. :shock:
  • nope, wasn't dreaming. I wish I was because then I wouldn't have spent that money. I received an email with a long list of requests so they can look into the issue further. they want screenshots of my transaction history. I don't know where to find that. I have a few emails from my gmail account that tell me the donuts I purchased but the exact premium items, I don't know.