Forum Discussion

soullessmama's avatar
10 years ago

Is this happening to anybody else?

Not sure as it hasn't happened to me you could try

1. Clearing your Cache
2. Make sure you are updated to latest game version
3. Try restarting your device
4. Try uninstalling and reinstalling

If none of those work it could also be your device causing the issue
  • barryriddl474's avatar
    barryriddl474
    Seasoned Newcomer
    OP, the game seems to have detected that you don't have a soul, and I believe that is one of the requirements in EA's Terms of Agreement. Or, do what drosax said. That has helped me before when I had a similar, although non soul related, situation.
  • There is a method that works for me. I don't know if it works for anybody else, but I can play only a minute without it.

    1. Tap ont TSTO icon while both wifi and data turned off
    2. Tap "Retry" a few times
    3. Tap Settings-> wifi on
    4. Go back
    5. Tap Retry until the game loads

    I hope it works for you, too.
  • soullessmama wrote:
    My town will only let me play for about 30 seconds before it closes and I'm wondering if it's happening to anyone else? And what can I do about it?

    Thanks!


    this happens to me when the US wake up and presumably lots of people are logging on. Other times the game is fine.
  • barryriddl474 wrote:
    OP, the game seems to have detected that you don't have a soul, and I believe that is one of the requirements in EA's Terms of Agreement. Or, do what drosax said. That has helped me before when I had a similar, although non soul related, situation.


    This must be why I have so many problems with the game.

    But I got it working with my soulless charms :twisted:
    Thanks for the help!
  • cjryder625 wrote:
    soullessmama wrote:
    My town will only let me play for about 30 seconds before it closes and I'm wondering if it's happening to anyone else?
    Thanks!

    this happens to me when the US wake up and presumably lots of people are logging on. Other times the game is fine.



    :mrgreen: :mrgreen:



    :mrgreen:
  • annettemarc wrote:
    cjryder625 wrote:
    soullessmama wrote:
    My town will only let me play for about 30 seconds before it closes and I'm wondering if it's happening to anyone else?
    Thanks!

    this happens to me when the US wake up and presumably lots of people are logging on. Other times the game is fine.



    :mrgreen: :mrgreen:



    :mrgreen:


    LOL!! Love that, Annette!! Here we gooooooo!!!
  • bradyc79 wrote:
    annettemarc wrote:
    cjryder625 wrote:
    soullessmama wrote:
    My town will only let me play for about 30 seconds before it closes and I'm wondering if it's happening to anyone else?
    Thanks!

    this happens to me when the US wake up and presumably lots of people are logging on. Other times the game is fine.



    :mrgreen: :mrgreen:



    :mrgreen:


    LOL!! Love that, Annette!! Here we gooooooo!!!


    First that that came to mind
    http://media.giphy.com/media/2GjgvS5vA6y08/giphy.gif