Maybe I'm doing it wrong...(live chat)

MissGrafin wrote:
Check your internet security settings.
Try a different browser/device.

I use to work tech support with an online chat department and 98% of the time, one of those was the issue.

For me, that would have been The Job From Hell. :(

Ok thanks I'll try with some other browser. What do you mean exactly with security settings? Does't firefox have his own options rather than the ones used by IE and chrome?

Ken, Lonny, l'd like you to meet...Mohammet...Jugdish, Sidney and Clayton.

Grab a seat and make yourselves at home. Don't be shy about helping yourselves to punch and cookies.

http://i.imgur.com/yNmIb1I.jpg

I notice you have AdBlocker running on that page, I have seen instances of popup blockers preventing chat functionality in the past, you may want to try disabling it temporarily and trying again.

To answer to everyone (including delete cache and disable adblock), I cleared cache from all browsers and I even did a flushdns, I tried on chrome and IE aswell (and they don't have adblock/noscript etc). Still the same.
Just to be clear, the waiting time refers to the begin chat button becoming blue right? Once it becomes clickable the popup window should load instantly right?

No, you're doing it right. I had to wait 3 months once before talking to an EA customer service rep.