My Springfield is still zoomed in very close.
I thought another major update would fix my Springfield from being so closely zoomed. It's very difficult to design when it's like this. Does anyone know how to fix this issue?
Forum Discussion
- Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps! - That's awesome. Right after I hit 1000% on the multiplier too. I'm sure it won't effect sales at all to abandon everyone who uses a Fire.
- No plans to resolve!? Damn. Sucks for people with a Kindle Fire.
"brentjwarner;c-2042799" wrote:
Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps!
To be honest... At this point with the games lifespan, the kindle fire is stunting the game. For instance when krustyland released. People complained of lag. But it is 100% dependant upon the device which is a fact. The kindle fire is on the low end of tablets. Your paying 80 dollars for a 7' device or 150 for a 10'. I would recommend getting a mainstream current device for optimal performance."TheJuiceLoosener;c-2042834" wrote:
"simpsonare;c-2042813" wrote:
"brentjwarner;c-2042799" wrote:
Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps!
To be honest... At this point with the games lifespan, the kindle fire is stunting the game. For instance when krustyland released. People complained of lag. But it is 100% dependant upon the device which is a fact. The kindle fire is on the low end of tablets. Your paying 80 dollars for a 7' device or 150 for a 10'. I would recommend getting a mainstream current device for optimal performance.
I've had a Fire tablet for over 2 years and have never experienced any lag in this game at all.
Are you sure?"simpsonare;c-2042836" wrote:
"TheJuiceLoosener;c-2042834" wrote:
"simpsonare;c-2042813" wrote:
"brentjwarner;c-2042799" wrote:
Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps!
To be honest... At this point with the games lifespan, the kindle fire is stunting the game. For instance when krustyland released. People complained of lag. But it is 100% dependant upon the device which is a fact. The kindle fire is on the low end of tablets. Your paying 80 dollars for a 7' device or 150 for a 10'. I would recommend getting a mainstream current device for optimal performance.
I've had a Fire tablet for over 2 years and have never experienced any lag in this game at all.
Are you sure?
That wasn't my device. That was a bug that required a patch. I also play on a cheap phone with lollipop, also with no device based lag issues."brentjwarner;c-2042799" wrote:
Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps!
On the Addicts site, the guy who got something just like this got some correspondence from support later in the day that said the following:
"Please let me share that, we are receiving the similar contacts and many of the players are facing the same issue. Good thing is that, this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible. I would request you to wait for some time till this gets through. I know nobody likes to wait however rest assured the team is actively working on it and the issue is being addressed on priority."- @Montez1123
- I just had a live chat with ea about this. Here is the transcript
The%20Simpsons%3A%20Tapped%20Out THE SIMPSONS: TAPPED OUTE-mail Print End Chat
Thank you for contacting us. Pankaj will help you soon.
Pankaj
Thank you for contacting EA HELP, my name is Pankaj, may I start with your first name please?
you
Lisa
Pankaj
Hi! Lisa Nice to meet you
Pankaj
Seems you are facing issue in accessing your game in Kindle Fire
you
Hi, I have a kindle fire and after downloading the Valentine update my game is very zoomed in and I cannot zoom out. Also the icons and text are very small, making the game unplayable!
Pankaj
I can understand how inconvenient it can be when you are not get good game play , please don't worry , I will surely look into the details and would provide the best possible resolution for it.
Pankaj
May I ask few question to check the root cause and help you in getting good game play ?
you
My husband has the same problem on his kindle fire and I know other kindle fire users have the same problem.
Pankaj
I see , then I would request you to please post this on EA forum and TSTO forum ,as there we have game communities and specialist who test these games ,Once you ill post this issue they will help you with best possible solutions
Pankaj
I am also sending a feedback to the higher team regarding this t higher team
Pankaj
Here is the link of Forum
https://forums.ea.com/en/the-simpsons-tapped-out/
you
tI already have, and others have posted too, and they have contacted ea about it too.
Pankaj
Lisa , I totally understand . I will send a feedback regarding this to the higher team . This would be definitely get fix in coming update for the game .
Meanwhile please try to access the game on another device .
you
I don't have another device to access game on. When would the update be?
Pankaj
There is no exact dates , but you see when we send the feedback based on that they send some patches , these are links small updated to make game better . May be before the main update , they would send some patches to fix this Kindle Fire because I am also seeing a lots of posts on forum regarding this .
you
Ok thankyou, I hope it gets fixed soon. "simpsonare;c-2042813" wrote:
"brentjwarner;c-2042799" wrote:
Please see excerpt from a Reddit poster re: Kindle Fire issue. It would appear older OS users will need to update their software (if possible on your device (depends on product age)) given EA currently has no plans to resolve. Good luck!
Also, see EA’s Twitter re: iOS OS minimum requirements (same as Kindle):
https://mobile.twitter.com/EAHelp/status/1088119210067165184
Hope this helps!
To be honest... At this point with the games lifespan, the kindle fire is stunting the game. For instance when krustyland released. People complained of lag. But it is 100% dependant upon the device which is a fact. The kindle fire is on the low end of tablets. Your paying 80 dollars for a 7' device or 150 for a 10'. I would recommend getting a mainstream current device for optimal performance.
Are you refering to the krustyland event from last year? When it was released I had the lag issue, when I stored the new rides it went away. I dont use a kindle, Im on android, and this is the only lag issue I have ever had, and was easily resolved by stiring several rides I didnt like in the first place
