Neighboreenos of Elmalynn please read

Snakeyees wrote:
No worries take all the time you need. Hope you get it worked out.

Thanks, I was able to revert by a few days last time with no problems. I'm not sure why everything is so messed up this time. :(

Nope, I wouldn't delete you. Hope you get it sorted. :D

elmalynn wrote:
Once again I have lost almost 100 of my characters, this happened to me in January. I'm working with EA to resolve this, however it isn't going as smoothly this time.

I haven't visited my Neighboreenos or cleared my town for the last few days, when I go into my town it looks like a ghost town.

And now there is a level update! And I'm missing it! :evil:

I'll be back! Please don't give up on me! :-)

No worries. I won't give up on you either. Hope you get it sorted.

theslayer369 wrote:
Nope, I wouldn't delete you. Hope you get it sorted. :D

Thank you! I appreciate it, I will be back! :) Actually I'm still here, I just can't play. :cry:

Thanks for the support Neo and Jessica. It's very frustrating.

I'll try calling EA again tonight when I get home from work. We tried to revert to last Monday and that didn't seem to work. Tonight I'll see about going to last Sunday instead.

Keep your fingers crossed for me! :?

That sounds like a real pain. I really hope you get your Springfield back to normal soon.
All the best
Feejay

Well this is getting more frustrating every day.

I have contacted EA three times about my missing characters. The last two times they have had technical difficulties.

I'm supposed to try again in a few hours. :evil:

I am not a happy tapper!

But I'm not giving up, I will get my peeps back.

Here is the direct line to EA in California. I received outstanding results after calling them at their main office. Good luck, neighbor, and I'm sorry to hear about your difficult experience.

barryriddl474 wrote:
Here is the direct line to EA in California. I received outstanding results after calling them at their main office. Good luck, neighbor, and I'm sorry to hear about your difficult experience.

Thanks Barry, I'll try this route next. I'll call them on my lunch break tomorrow.

This should be any easy fix, I hate that it's taking so long.

BTW, glad to see you back. :)