Please Help, Very Important
https://help.ea.com/en/the-simpsons/the-simpsons-tapped-out?showhome=true https://help.ea.com/en/contact-us http://answers.ea.com/t5/The-Simpsons-Tapped-Out/bd-p/The-Simpsons-Tapped-Out
Forum Discussion
Rebel-Tic wrote:
I just brought 60 donuts on the game, no problem, i put in my password and confirmed it. It went back to the game and the donuts were there. no problem. Then about 3 seconds later as i was tapping it flashed up "Purchase Confirmed" and i looked down and there was 2530 donuts there!!!! and had just taken £70 from me.
I have the setting on to confirm purchases but this did not happen the second time. Why the hell would anyone want to spend £70 on donuts, i dont have the amount to spare but as i use a debit card it has taken it straight away.
Please tell me there is something that can be done. This must have been some sort of glitch as i never clicked for the second lot and no donut screen came up, i was just playing the game.
This is theft if not.
I'd go through Apple or Google first and explain what happened.
Almost sounds like the purchase screen wasn't closed, so you tapped where the boatload was and thought you were purchasing it.
