EA went MONTHS without an update and then a rival company created a similar game and everyone loyal waited to see what EA would dish out and then this event came and took a dump on all of the loyal players so in return A LOT of them jumped ship to the rival game. While that game is not perfect it's also VERY new and they unlike EA are listening and responding to their customers so they can improve it. In the end it's a game and games are meant to be fun. If you have to work hard and not get the items you want it's not fun any more and therefore the game becomes pointless to play. EA seems to have forgotten that in order to keep the money rolling in they have to keep their loyal customers happy. I am a free player but that is because of all the issues I've dealt with from day 1 but I still got several people to join this game who ARE premium players and as I've said 5 have quit cause this event angered them so much