Question answered, thanks, thread shut.

I am so close to breaking my iPad because of this!!! I know that sounds pathetic, but I have so much invested into this game!!

Had this happen to me a while back. Fortunately it was on a minor account as the e-mail address I was using is now defunct so couldn't reset the password. I have no chance of ever getting the game back which I guess is bad news for you guys and not exactly what you want to hear.

I think it was because the password requirements changed to require at least one capital letter which my old passwords didn't have.

It worked fine last night, no warnings of anything that was going to change. This is bullshite and they better be able to reinstall my game!

"6Roman6Castevet6;1480200" wrote:

"jjnag1971;1480197" wrote:
It worked fine last night, no warnings of anything that was going to change. This is bullshite and they better be able to reinstall my game!

Call them and contact them. Then change the email address to a current one

How do I call them? I cannot find a phone number for them.

Here is the link to EA Help for those who need it:

https://help.ea.com/en/contact-us/#?product=the-simpsons-tapped-out

Fixed!
Mahalo nui loa!

This thread can be read this way.

"I love my house. I have leaved there for 10 years. I always leave my front door open because I lost the key years ago. Today the wind blew it shut. I am now going to go down to town hall and complain that the city allowed the wind to blow and now I cannot get into my house."

"6Roman6Castevet6;1480187" wrote:
They'll help you

Why did this make me giggle?

Some people have had luck with just waiting a few hours and it sorts itself out. Others have hit forgot password and just re-entered their same password and everything was fine. Still others can get nowhere from the forgot password screen, then you have to contact EA to have it sorted out. It seems to be happening when people have more than one account on the same email account. Good luck everyone.

"psuchad;1480221" wrote:
This thread can be read this way.

"I love my house. I have leaved there for 10 years. I always leave my front door open because I lost the key years ago. Today the wind blew it shut. I am now going to go down to town hall and complain that the city allowed the wind to blow and now I cannot get into my house."

Not quite, town hall doesn't control the weather, but EA does control the login screen. I think a better analogy would be I leave my door open because I forgot the security code. The wind blew the door shut and now I will complain to the security company because they let me forget to update my security code that I've had for 4 years. And they say they can't help because I no longer remember the security questions.

As with any login, change the password regularly!!! Use an email address that you use regularly.