Forum Discussion

PantherusNZ's avatar
PantherusNZ
4 years ago

Restart Game - Restore Purchases

I've recently tried to return to the game after many years away and it seems my old save is corrupted and not restorable (still working with EA) so I decided to create a new account and restart the game in the meantime. On a whim I clicked the "Restore Purchase" and was pleasantly surprised to get a pop-up box that my item was in my inventory. I clicked OK on that one and got another message saying the same thing. I ended up rapidly confirming many of these messages which I was really happy with because I thought that I'd be able to get a bunch of Premium characters/Locations, then the very last one unlocked the Peasant costume for Squeaky-Voiced Teen (whom I'd already purchased in this game). But then I looked in my inventory and found...nothing. It was completely empty.

Does anyone have any idea what happened there?
  • Castiel_Touk's avatar
    Castiel_Touk
    Seasoned Newcomer
    4 years ago
    If you have Squeaky-Voiced Teen already then just click on him and you'll see a skin option and it should be there.
  • frosted1414's avatar
    frosted1414
    Seasoned Newcomer
    4 years ago
    If I'm understanding this correctly, you are probably restoring those purchases to your old game. I don't think you can transfer purchases between games like that. Maybe I'm wrong?
  • PantherusNZ's avatar
    PantherusNZ
    4 years ago
    "Castiel19x;c-2207710" wrote:
    If you have Squeaky-Voiced Teen already then just click on him and you'll see a skin option and it should be there.


    Yeah the costume is there without issue - but that's the ONLY thing that I can actually see, and the fact that it did unlock in this game suggests that the other things that supposedly restored should work as well, it's the inconsistency I don't understand.

    "frosted1414;c-2207720" wrote:
    If I'm understanding this correctly, you are probably restoring those purchases to your old game. I don't think you can transfer purchases between games like that. Maybe I'm wrong?


    Yeah I would've thought so too, I didn't actually expect anything to work so getting the "successful" dialogs was quite a pleasant surprised, and because 1 costume DID restore and work in the game I don't understand why the it did and the others didn't. It's just inconsistent which is what's confusing me

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