Forum Discussion

coachmark29's avatar
9 years ago

Updated but won't start THOH

I've updated and the splash screen appears. No dialog starts and the game will crash if I select the move or storage icon on a building or decoration.

I've restarted my device and done two complete unstalls and reinstalls.

Nothing works. :(
  • "kate8430;1465592" wrote:
    Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.


    This didn't do anything at all except use up mobile data in the game...
    Tried with both wifi and mobile data off... and it just did the bart screen thing. Turned back on, and back to the non-event game.
  • Turning off wifi didn't do anything for me either. This is just a shit show!!
  • "josebot533;1465641" wrote:
    "kate8430;1465592" wrote:
    Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.


    I actually uninstalled and reinstalled 5 times and this finally solved the problem. I am using an android device. Strange that turning of my WiFi is all it took!

    Thank you, I was getting real close to shutting it off for the night and trying again tomorrow!

  • I just got an in game update on my android device. All is working as it should be now.
  • I went into Settings, hit Clear Data for TSTO. Started the app up, downloaded the game and now I'm in!