logging in ios tsto crashes

What device? What OS?

General troubleshooting tips:

• Update your device software
• Check for any Tapped Out update in store
• Log out/Log back in
• Restart device
• Clear cache
• Make sure your device has more than 1.5 gbs of RAM
• Free up memory space (some devices may require 8-12 GB free space and Apple devices may require up to 10% of the total space free) IOS lies to you. regularly clear history of spotify and safari if you use them and make sure offload apps is turned off.
• Hard close the game and restart
• Load on another device
• Try a different wifi/connection/internet/broadband
• Change the date and time save and then change back to correct reboot
• Close all other apps before playing
• Only use the app icon to open the game not a notification
• Close any VPN before opening the game
• Accept or decline any pending friend requests
• Change your password at ea.com change your password to be less than 15 characters with only letters and numbers in it. (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device
• Add a real mobile phone number, use this to log in if you have issues with email login
• If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
• Synchronize your game often by visiting the friend's screen so your game progress is saved

I have the same problem but mine has been doing it for months. I've updated my ipad, deleted game & reinstalled it god knows how many times & it still does it.  I've been playing for over 5 years also. Even when there has been updates for the game, it didn't work.