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iH34RTG30RG1US's avatar
iH34RTG30RG1US
New Novice
2 years ago
Solved

UFC 5 Closed Beta - I received wrong region code

Hello guys.

 
Thanks for the UFC 5 closed beta code!
 
Unfortunately it says "You can't redeem code in your region" - Which I don't know why.

I'm using the US region on PS5 and please help me somehow, how to solve it. 🙂 I tried to find EA support email as well but can't found it.
 
Thanks in advance!
 
Your sincerely,
Giorgi Kokiashvili
  • Hey @iH34RTG30RG1US,

    This sounds as though you're playing in a different region than your EA account is registered to.

    Unfortunately we cannot exchange or swap codes as those are generated for the specific region/platform/account combo, but you can review your EA account information here to make sure your country and region are correct going forward.

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @iH34RTG30RG1US,

    This sounds as though you're playing in a different region than your EA account is registered to.

    Unfortunately we cannot exchange or swap codes as those are generated for the specific region/platform/account combo, but you can review your EA account information here to make sure your country and region are correct going forward.

  • iH34RTG30RG1US's avatar
    iH34RTG30RG1US
    New Novice
    2 years ago

    Hello again.

    I know my region, but I have no idea about the code's region. Otherwise, I would switch to the code's region to play 🥺

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