Re: UFC 1 & 2 Not Installing Despite Owning the Disc

@rgn4re7nbgxz 

Hey there. What exactly happened when you tried to install the game from the disc? Did you receive any type of error message?

If you purchased the game digitally for your account it should be available to re-install under your My Games and Apps via sorting the filter for uninstalled. 

Have you reached out to Xbox Support to ask why it's showing up as unavailable for your Xbox account? Sorry to hear about the trouble you're having trying to get UFC 2 & 1 to work again. 

Hey, thanks for the reply.

I bought the disc but anywhere on the xbox store UFC 1 and 2 are "unavailable". I've tried different devices and logins but it simply isn't there to download. No error comes up when the disc is inserted, because it isn't available in the store to authorize the install. I didn't buy it digitally because back when the games came out I didn't have the internet to spend on the games. I bought it new from EB Games. Even on my PS4 UFC 1 doesn't show up on the store page, and UFC 2 only has the deluxe edition. I doubt it's an Xbox problem, it would make more sense if my issues were "resolved" without comment because it's been removed from the store. This "glitch" has been going on for weeks and weeks so I have little faith in playing one of the good games in the series, since UFC 4 was such a disappointment. I'll try Microsoft support, and Sony support, who I'm sure are responsible and not EA, who developed and published the games

Yes that's what I said.

I have the discs, I insert the discs, nothing comes up, so I went to the store, and both games are now unavailable to purchase. What I was saying before is that usually when you insert a disc, the game installs. However, it is now totally unavailable in the store. Are you telling me that if it's unavailable in the store, that it will install anyway when a disc is inserted? Because that's what isn't happening. There is no option on an Xbox One to download manually with a disc, without using the store, for obvious DRM reasons. 

My console is newly updated and this problem has persisted over months. The reason nobody else has had this problem is likely because not many people uninstalled the game and then tried to reinstall them now they've been made "unavailable". I'll try power-cycling and checking my account but I have no other issues with any games that aren't UFC 1 or UFC 2. 3 is available and is redownloadable too. I'll update when I've tried these fixes too.

Thanks

Hey. Thanks for following up.

No I tried all those suggestions and none of them changed it.

UFC 1, 2 and 3 are "currently unavailable" on my Xbox One, with a disc, on two seperate accounts. And 1, 2 and 3 are also "currently unavailable" on the PS4 store too. I doubt it's my console since I've updated it, power cycled it, not to mention the games aren't available to buy on my phone online either for both stores.

Unless EA retroactively region locked the games for Oceania only (which is terrible considering I spent significant money buying all 3 games new), or its unavailable for more than just my region.

It sucks because of the downward trajectory of the series. UFC 1 sucked compared to Undisputed 3 or even EA MMA and the Fight Night series, UFC 2 was the height of the series (which the features slowly being stripped away in follow ups), and 3 and 4 were rinse and repeat cash grabs. Luckily you guys heard our complaints about buying movies as microtransactions in 3, only to then drop a bunch of awful looking cosmetics, in a sport with a regulated uniform (which isn't a feature anymore, you actually can't even choose the shorts fighters actually wear! Only denim bs and holographic underpants...)

I'm a massive MMA and UFC fan, so I would buy any combat sports game (and I have!). Either theplentiful bugs, awful ground game, and lack of general content in 4 improves miraculously, or the  other games become available again. Otherwise I'll have to switch back to Undisluted 3 on my PS3, and avoid EA from now on. The games don't even have to be good, they just have to work.

Hey.

Look I'll reach out to Microsoft and Sony support, but it doesn't seem logical. If I cant buy the games on either console, across 3 accounts, or anonymously online, then it has nothing to do with European region locks. I bought the games from Oceania for Oceania. How could my account be responsible if I cant find an option to byt the games on ANY device, even annoymenously. It seems like the games are just unavailable, across both stores, on PS and Xbox. I dont know how that would occur for several unrelated accounts, unless its region locked now for here, or has been made unavailable by noth stores simultaneously. What am I supposed to say to Microsoft or Sony support? That the games dont work across all consoles and platforms for me, across multiple accounts, and are unavailable to by online from a seperate account. Unless I'm being tracked and blocked by both stores, it can't be a problem on my end.

Thanks.

Look I'll ask them but you clearly aren't understanding what I'm saying. 

Yes those two marketplaces are owned by two competing companies, but the commonality is the game they both say is unavailable was made by EA. And no, I can still play UFC 3 on my Xbox because it was already installed. I haven't tried uninstalling it and reinstalling it, but I can see on several other accounts it is unavailable to download.

Like I've said, the problem is (almost definitely) EA making those games simultaneously unavailable to purchase. I can't imagine a reality in which both Sony and Microsoft decided to stop letting people install games they've already bought at the same time on their independent marketplaces. Do you want me to have a conference call with Sony and Microsoft to ask them why they stopped people buying games, when we all know the connection is EA made all the unavailable games, and has a track record of shady business tactics.

Maybe I should just accept only playing UFC 4 out of the entire series I purchased across consoles. At least EA fixed everyone's problem with it this weekend... not the bugs, not the worse than UFC 3 ground game, not the missing ragdoll physics, or the emptiest roster in the series' history... nah we got your boy Brock Lesnar. The guy who pushed a double champ to set up a fight, only to * out when he had PTSD flashbacks to the Cain fight. Dude is more steroid junky than fighter and this point, AND he was in the now unavailable UFC 1... cheers.

Im having this exact problem. My UFC 1 and 2 game discs won't reinstall on my Xbox One X. I can't get it to load up at all anymore and it used play on my Xbox One X console. 

I tried troubleshooting and took to my brothers Xbox One S and it installs no problem. 

I can make any other game disc I own install and play besides UFC 1 and 2. This is a serious issue.

I've played UFC 1 on EA play for years.  You guys removed it fo no reason at all. IItv was voff the servers and I'd been playing like that for awhile.  I was going to go purchase a disc, but now I'm not sureif it will work or not. Quit jerking around this other guy around and tell him it"s EA's fault his game won't work.  You work for the company and can't give him a straight answer.  You are straight lying to him and deflecting to Microsoft. EA's quality has really gone down and seeing how you treat your customers,  I'm done with your games.

Do you know if the games work if you already have them installed?

Absolute criminals, I've bought 5 copies of the game 1,2 and 3 and none of them worked. You should be ashamed of yourselves.

I agree with you 💯 percent I try anything I evening bought too more ufc2 and try em both  but nothing not reading I love dis game best EA Sport game ever they really need too do something like now💯💯💯💯💯💯💯💯💯💯💯💯💯💯

Same problem for me. I have a owned ufc 2 disc copy from when the game first came out hands down the best in the series especially when it comes to controls and moves. I have tried on my xbox and many of my cousins to  run the game. The xbox process the disc but the game itself does not run? I find this really stupid on how you guys can just remove a game from a console entirely. I understand digital copy but mine and others peoples disc copies too? Please fix asap as ufc2 was the best in series