Unlink Steam Account from Banned EA Account
I created this account one year ago when someone told me about EA Racenet. I only play the Dirt Rally series from Codemasters and created this account in anticipation of the future game WRC. I have never played under this account, so I was extremely surprised when, one week ago, I received a message after logging in stating: "Your account has been disabled." I did not receive any information explaining why my account was banned, as indicated on the "Get information about your account lock, ban, or suspension" page.
> We’ll ban players who break our User Agreement. If you’ve got a lock, ban, or suspension on your EA Account, for a specific game, or for your device, we’ll let you know you via email.
Yes, I checked my spam folder. As you can see for yourselves, there are numerous similar issues of account bans without reasons that can be found through a simple Google search. I have attempted to dispute this issue in My Ban History multiple times (Case: 154252022, 154283019, 154337256, 154489488, 154515661, 154515884), kindly asking for the reason and how to unlink the linked Steam Account. However, I have consistently received templated responses.
> We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter
On the "myaccount.ea.com" page, I do not see an option labeled "Connection" with Connected Accounts. Therefore, my question is: How can I remove the link between my Steam account and EA? I do not wish to create a new Steam account because all of my games are associated with this one and also pre-order for new WRC.
- Hey @LiquiTec,
Unfortunately it's not possible to unlink a platform from a banned EA account. In order to unlink your Steam, the ban would first need to be lifted. I can only direct you to our terms of service team so you can raise a dispute, but it sounds like they've already performed all of their investigations and won't be lifting the ban. As such, I'm afraid there won't be a way for you to unlink your Steam.
