Forum Discussion

UpperLexicon's avatar
3 years ago
Solved

Black screen on startup

Product: EA SPORTS™ WRC
Platform:Steam-PC
Summarize your bug black screen after EA Sports intro.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? doesn't seem like everyone has this so not sure
What happens when the bug occurs? Screen stays black on startup, can't get past it
What do you expect to see? the game!

game will not start. I'm using RTX 4090, 13900KF. Thanks.

  • I updated the drivers for my 4090 to the version that was released today and it's working now.

3 Replies

  • Same problem. Have tried 3 screens with Surround and without, 1 screen, windowed, re-install,

    made sure I have vcredist_x64.exe installed. No useful help from support. Why are they not

    asking for DXDiag, crash reports, dmp or whatever files they need to track the bug? 

    It feels hopeless to get any quality knowledgeable response from the developer on this. It

    is DR2 all over, it seems. My case was just closed with a "no fix". I have talked to them 2 times

    for a long time. The fixes I got to try was mostly not even related to my situation, like they did

    not read my explanations and just copied some random solutions from a general script. 

    Also during startup, Ctrl+Alt+Enter does not toggle Windowed/Fullscreen.

    Product: EA SPORTS™ WRC
    PlatformSteam-PC (Not using EA app, but have tried. Game not there, or here, although Steam is linked.)
    Summarize your bug: black screen after EA Sports intro.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? doesn't seem like everyone has this so not sure
    What happens when the bug occurs? Screen stays black on startup, can't get past it - FORCE CLOSE
    What do you expect to see? the game!

    Win10 Pro
    ASUS x99 Rampage 10 Anniversary Edition
    5960x @4700 GHz
    Gigabyte Aorus GTX 1080 Ti Extreme (OC)
    Current Graphics driver :  436.30

    Win10
    32GB RAM
    3 screens - Dell S2716DG = 7680 x 1440, 144Hz (G-Sync)
    nVidia Surround 

    G27 
    Sound Card: Focusrite Scarlett 2i4 (USB)

  • I updated the drivers for my 4090 to the version that was released today and it's working now.

  • Robtje1's avatar
    Robtje1
    3 years ago

    Where can you find that update? Cause I have the same problem with the black screen, and it is very annoying. I already did not get the pre-order, and the game doesn't even want to help you... I already have 75 minutes of trying...