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Torossi21's avatar
Torossi21
Not applicable
2 years ago

Game files missing or corrupt

Product: EA SPORTS™ WRC Platform:Steam-PC Summarize your bug The game will randomly crash due to an error stating Game files are missing or corrupt. I have attempted to re-install the game, verify ...
bug
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@Torossi21 

It is possible you are missing some Windows System files, run Windows update and download/install any available updates. 

Reboot and run Windows Update again, repeating until no more updates are available.

Thanks.

  • Torossi21's avatar
    Torossi21
    Not applicable
    2 years ago

    There wasn't an update needed, but I did end up running cmd - sfc /SCANNOW. This at least got me past the missing files error.  However, the game is now crashing with the below error.

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000011bb67ad2

    WRC
    WRC
    WRC
    WRC
    WRC
    kernel32
    ntdll

    XML file contains this, all others are isCrashed>false. Not sure if this is helpful

    <Thread>
    <CallStack>ntdll 0x00007fff729f0000 + 9d064 KERNELBASE 0x00007fff70290000 + 230ce WRC 0x0000000140000000 + 22a8ea0 WRC 0x0000000140000000 + 52e2c2e VCRUNTIME140 0x00007fff4e980000 + f0e0 ntdll 0x00007fff729f0000 + a23af ntdll 0x00007fff729f0000 + 514b4 ntdll 0x00007fff729f0000 + a0ebe WRC 0x0000000140000000 + 2354986 WRC 0x0000000140000000 + 235d0b1 WRC 0x0000000140000000 + 244e54f WRC 0x0000000140000000 + 22baac7 WRC 0x0000000140000000 + 22b4ad1 KERNEL32 0x00007fff72080000 + 17344 ntdll 0x00007fff729f0000 + 526b1 </CallStack>
    <IsCrashed>true</IsCrashed>
    <Registers />
    <ThreadID>7616</ThreadID>
    <ThreadName>GCReentrantWorkerThread 0</ThreadName>
    </Thread>

    If you have advice for this that would be awesome, if not I'll search more and make a new topic if needed.

    Thanks!

    • xRobdiscox's avatar
      xRobdiscox
      Not applicable
      2 years ago

      I'm getting the same crashes with the same code 

      Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000011c2f0008

      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      WRC
      kernel32
      ntdll  

      • Torossi21's avatar
        Torossi21
        Not applicable
        2 years ago

        Still going to have to play more to confirm long term, but I may have got it working. In addition to what was mentioned above (cmd for system files and verifying game files), I also ran Steam as an administrator, cleared out my download cache (steam > settings > downloads) and used the repair library function (steam > settings > storage > select drive and three dots to repair).

  • 184029c2ed05fea's avatar
    184029c2ed05fea
    Not applicable
    2 years ago

    Same crap as starting the ps5 in safe mode… it is the console or PC and not eh game that is a totally unfinished product which should have never being released… but yes. Try to update, swith off and on, unplug from the power supply… next will be change the tv or monitor. 

  • 184029c2ed05fea's avatar
    184029c2ed05fea
    Not applicable
    2 years ago

    Same crap as starting the ps5 in safe mode… it is the console or PC and not eh game that is a totally unfinished product which should have never being released… but yes. Try to update, swith off and on, unplug from the power supply… next will be change the tv or monitor.

    • knOWN_1337's avatar
      knOWN_1337
      Not applicable
      2 years ago

      Resizeable Bar was enabled all the time.
      Yes, it's quite annoying, driving a good round in an official event --> boom, crash...

      • ilborga70's avatar
        ilborga70
        Seasoned Rookie
        2 years ago

        In fact, if you have activated the resize bar from the bios and update your nvidia drivers, you must always check that the resize bar is activated in the general nvidia profile. To activate and verify the resize bar you need to use nvidiaInspector.

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