Community ManagerHey there,
First of all, I want to apologise for the inconvenience this issue is causing you.
The team is still investigating it, and as soon as I have more information, I will keep you posted.
Thank you for your patience and sorry for the inconvenience.
-Groguet
Any news? Unfortunately, not everyone can make a refund, so we need a solution to get what we pay for.
We need a deadline, we can't run out of answers from EA.
It would be interesting if someone had access to some important influencer who would help to spread the problem to prevent more people from buying the game from EPIC/EA. As long as people continue to buy the game and it doesn't influence their profit, EA won't care about our problem. It's been 4 weeks that it's a known problem and the delay in solving it shows that they don't care.
I emailed IGN as a story suggestion. I hope they read it with affection. But if everyone could contact famous influencers, someone could listen and help us.
So another weekend without access to the game. Yay... So most likely the problem will be fixed on January 28 at the earliest when the new update comes out as Henrys353 wrote. This is sad and pathetic.
What makes you guys think the problem will be solved with the 28 January update?
