Memory Dump problem

When I open the game I get an error that says:

The application has encountered an unexpected error. You can choose to create a memory dump, which will aid our support team in diagnosing your issue. To contact our customer support, go to https://help.ea.com/en/contact-us/ and attach the crash dump file to your ticket.

I hope someone can help me, I opened a ticket on the official EA WRC discord and they closed the ticket without giving me an answer.