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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
11 months ago

Re: Issue with EA SPORTS™ WRC Game Crashing on Start-Up

@Model101T800 

Windows minimum requirements:

OS:Win 10

Processor(AMD):AMD Ryzen 5 2600X

Processor(Intel):Intel i5 9600K

Memory: 8GB

Graphics Card(AMD):Radeon RX Vega 56

Graphics Card(Nvidia):Nvidia GTX 1060

Direct X:12

Online Connection Requirements:Broadband

Hard Drive Space:80Gb (SSD recommended)

Thanks.

10 Replies

  • Model101T800's avatar
    Model101T800
    Seasoned Traveler
    11 months ago

    Dear Barry ,

    Lets take it one by one .

    1. Make sure your display is connected to your GPU and not the motherboard video output.

    It is connected to the GPU .

    2. Download and install all available Windows Updates

    " You're up to date

    Last checked: Today , 3:00 PM"

    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

    C:\Windows\system32>DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.3636

    Image Version: 10.0.19045.4651

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag.

    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    5. Check your machine meets the below requirements: 

    Windows minimum requirements EA SPORTS WRC:

    OS:Win 10

    Processor(AMD):AMD Ryzen 5 2600X

    Processor(Intel):Intel i5 9600K

    Memory: 8GB

    Graphics Card(AMD):Radeon RX Vega 56

    Graphics Card(Nvidia):Nvidia GTX 1060

    Direct X:12

    Online Connection Requirements:Broadband

    Hard Drive Space:80Gb (SSD recommended)

    Windows minimum requirements F1 2024:

    OS:Win 10

    Processor(AMD):AMD Ryzen 5 2600X

    Processor(Intel):Intel i5 9600K

    Memory: 8GB

    Graphics Card(AMD):Radeon RX Vega 56

    Graphics Card(Nvidia): AMD RX 480

    Direct X:12

    Online Connection Requirements:Broadband

    Hard Drive Space:80Gb (SSD recommended)

    I have purchased both games toghether from the Summer Sale on Steam . As you can see both games have 90% the same minimum requirements . The only difference being the Graphics Card(AMD) . F1 2024 works while EA SPORTS WRC does not . Also F1 2024 sometimes lags , but the game works ( maybe I should lower down the settings ) . On the other hand EA SPORTS WRC crashes on start-up. I also own F1 2023 which works even better than F1 2024 and has similar minimum requirements . On my PC F1 23 it works flawlessly.

    Here are my PC specs: 

    OS:Win 10

    Processor(AMD): AMD FX(tm)-9590 Eight-Core Processor 4.72 GHz

    Memory:16.0 GB (15.9 GB usable)

    Graphics Card(AMD):Radeon RX Vega 64

    Direct X:12

    Online Connection Requirements:Broadband

    Hard Drive Space: 1 TB on SSD

    Windows minimum requirements F1 2023:

    OS:Win 10

    Processor(AMD):AMD Ryzen 5 2600X

    Processor(Intel):Intel i5 9600K

    Memory: 8GB

    Graphics Card(AMD):Radeon RX Vega 56

    Graphics Card(Nvidia): AMD RX 470

    Direct X:12

    Online Connection Requirements:Broadband

    Hard Drive Space:80Gb (SSD recommended)

    Please tell me if there is any problem regarding my PC . I am pretty sure my hardware is not at fault and there is a coding issue regarding EA SPORTS WRC . As mentioned previously these types of black screen crashes from this game also happened to me in CS2 . On the other hand CS2 did not crash on start-up and crashed in a competitive match . Now this issue is fixed in CS2 because I reported it and I am not dealing with it anymore .

    Suggestion :

    Please all future EA games should be played on old hardware too , because no one has so much money to always upgrade their hardware . Forcing people to always stay updated with the latest hardware in order to play a game will get you no new players or you will lose a part of the playerbase . How does CS2 work on my PC and EA SPORTS WRC does not ?

    These are the minimum requirements from CS2 :

    OS:Win 10

    Processor: 4 hardware CPU threads - Intel® Core™ i5 750 or higher

    Memory: 8GB

    Graphics Card: Video card must be 1 GB or more and should be a DirectX 11-compatible with support for Shader Model 5.0

    Direct X:11

    Hard Drive Space:85Gb

    Why can not EA adopt the same flexibility regarding hardware ?

    I want to let you know that I will come back with a second message regarding number 3 and 4 if the game is working now or not . 

    Best Regards

  • Model101T800's avatar
    Model101T800
    Seasoned Traveler
    11 months ago

    Okay so number 3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833 did the trick for me . In case the game crashes again I will try either number 3 all over again or go to the next step and try number 4.

    Thank you very much for the help !

  • Model101T800's avatar
    Model101T800
    Seasoned Traveler
    11 months ago

    How were the files already corrupted when I did not even manage to play the game and it was the first time I played it since step 3 worked ?

  • Please help me all my system requirements are met but the wrc 24 game instantly crashes no matter what. It doesn’t give me a reason just INSTANTLY CRASHES

  • Hello everyone
    I have had the same problem for a week now. All requirements are met but the game crashes on startup. Please help
    THX

  • chichi1967's avatar
    chichi1967
    New Novice
    8 months ago

    SAme here ...

    EA do you know how pays - or better paid - your salary?
    we the customers of this game, for me it was the last time I bought a game from your company and I hope many others will do so too ...

    I'm playing solo only and although I didn't like people cheating there stage times in Dirt Rally 🏈 I could live with that - now I have a game I paid for and due to the EAAntiCheat issue (Failed to obtain Origin directory) I cannot even play the game local only.

    WRC is installed in the default steam location, tried to repair EAAnticheat didn't work.

    THAT SUCKS!!!

  • rodenbakske's avatar
    rodenbakske
    Rising Newcomer
    8 months ago

    Yes we and battlefield2042 just the same.. i need to reinstall the game it says... 

  • Model101T800's avatar
    Model101T800
    Seasoned Traveler
    6 months ago

    The game has been updated, and I can open it now. You should give it a try too!