Re: Update 2.1.0 the game crashes to desktop at launch at the EA Logo intro

Hello!

I'm reaching out in hopes that this message provides additional clarity to the dev team regarding a technical issue that seems to have been introduced by the latest update.

I noticed this problem being discussed in the topic: WRC Steam Not Launch - Answer HQ. In that thread, an EA employee (Barry) suggested running the System File Checker to ensure Windows System file integrity: Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support.

When I initially encountered this issue after buying the game in July, I followed that advice, and it resolved my problem ( Solved: Issue with EA SPORTS™ WRC Game Crashing on Start-Up - Answer HQ ). I’ve since enjoyed around 135 hours of gameplay.

Today, however, after the latest update, I’m facing the same issue as others in the thread. I ran the System File Checker again and received the message: “Windows Resource Protection found corrupt files and successfully repaired them.”

Despite this, when I click the Play button on Steam, the game closes on its own after attempting to start.

Unlike some others, I have error messages from the Event Viewer that might help diagnose the problem.

I also noticed other posts reporting the game not launching after startup, suggesting it might be related to an anti-cheat kernel update or something in the “Origin Directory.”

While some think a recent Windows update is responsible, I suspect it’s more likely tied to the game update based on the Event Viewer logs.

Attached are the Event Viewer messages I encountered.

I hope this information is helpful.

Best regards