ArgulKit & ImTyGr Are your usernames the same as the ones in-game?
Hey Midnight9746
In-game nickname is the same as in Steam: {AZC} ArgulKit.
(Can be seen in one of the screenshots).
EA ID: ArgulKit
(Linked with Steam account)
Not a lot of players reported such cases, but there a few other threads with similar issue.
Would be great if someone actually looked into this issue, since Customer Support, from my previous experience, doesn't have access or means to escalate this issue to other Support lines or Dev teams.
From my understanding, such small cases almost never reach responsible support / Dev teams.
P.S.
In advance, unhappy 1 year anniversary of this issue. :'(
